WatchMaxx.comReviews of watchmaxx.com

Customer service is awesome. Had to leave the house due to family emergency and missed the delivery from UPS by 4 mins called UPS(no help) called WM and within the hour they were able to change delivery to pick up at local UPS. Will shop again

Very easy to work with

Beautiful watch at a great price. Fast shipping. Hope to do more business with you in the future. Thank You.

I ordered a specific watch on Oct. 20th 2022 that was advertised to have a fold over clasp and be a brand new watch. I received it on Sat. Nov 5th 2022. Once I opened it I discovered it did not have the fold over clasp as advertised nor did it have any paperwork to verify it's authenticity. I Immediately emailed Watchmaxx customer service that I wanted a refund. To my surprise, I received a reply email the next day which happened to be a Sunday. I expressed my dissatisfaction with the watch that it was not as advertised and asked for a refund but was told that would not be possible. To make a long story short, I spent approximately 6 weeks battling to get a refund and finally received a partial refund claiming they have a 3% refund policy and they also charged me for removing a tag that was nothing more that a piece of tissue. The watch was never worn and was returned as it was received. It is hard to read all the fine print thus that is why there is so much fine print but I advise you read all before purchasing from Watchmaxx.

I placed an order for a watch with watchmaxx.com. at first I was skeptical like with all unknown websites. However, I took the dive and decided to try it. Hey.. If we don't try we won't know. So I placed order 2 weeks ago for delivery by January 10. Today is Jan 10 and I've not heard anything nor given an update of my order is being processed... ready to be shipped or what... haven't heard anything. So I contact watchmaxx.com and asked them status and wrote that if order hasn't shipped yet then I'd like to cancel. Next thing I know... I get canceled order email. I wrote back.. oh I see you canceled.. no explanation as to why.. so they tell me cuz I requested it if order hasn't shipped yet. WELL! If seller was professional and in legit business they would have responded with an apology for lack of communication and let me know ow the status of order and then confirm if I still want to cancel. But instead they coldly canceled without explaining or saying anything.. as though they were happy to get rid of a customer. After a cpl emails back and forth asking what went on.. I'm still confused and would NOT recommend this site. It definitely is suspicious!! I would never order from here nor would I recommend this site. Customer service and communication is lacking terribly.

Great customer service ,super fast shipping, amazing product , defiantly will do business with this company in the near future!

I bought few timepieces from them including Panerai etc and all authentic, no issues at all. I am very picky and a difficult customer but they handled it well. I recommend to everyone. I am very pleased. Izzy helped a lot and Watchmaxx team as well when he wasn’t around.

Best pricing, authentic Tissot. They also adjusted the bracelet to my wrist size. I will shop again. Thanks!