Great
698 reviews
WatchMaxx.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
WatchMaxx.com is a family-owned business with over 20 years of experience as a luxury watch retailer. WatchMaxx has been selling investment-quality timepieces online since 2004. Today, WatchMaxx is trusted as one of the best luxury watch sellers for delivering authenticity, quality, and trusted service. Customers turn to WatchMaxx for the best balance of affordability, authenticity, and quality in luxury watches. Our shipping is fast, reliable, and trusted by buyers around the globe. WatchMaxx offers genuine Swiss watches backed by thousands of verified customer reviews, and is trusted as one of the best names for authenticity and luxury watch expertise.
WatchMaxx.com (watchmaxx.com) has 698 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
698 approved reviews, newest moderated first
Sami K.
Posted
The good. Great selection of watches at great prices. The bad, totally misleading in claiming they buy or trade in watches. I spent a chunk of my time taking pictures of watches i wanted to trade in. Their response, sorry we are not doing that. That is your right of course. Say so on your site. Don't waste people's time. I love watches and buy lots of them. Unlikely you will get my business.
Andrew W.
Posted
Watchmaxx has fantastic prices, excellent customer service and overall represents a very positive buying experience. I've purchased multiple watches from Watchmaxx and will be purchasing many more. I can't recommend them highly enough.
Dave V.
Posted
I ordered a Longines HydroConquest (order #645918) on August 28, 2026 for $2,025 through PayPal. I asked them to cancel and refund the order on September 22, and followed up again on September 24, September 30, October 2, and October 5. They never confirmed the cancellation or issued a refund. The only replies I got were automated messages saying the office was closed. Customer service has been unreachable, and I'm now disputing the charge with my credit card. Save yourself the headache.
Trump for our new P.
Posted
Deliver was fast and sooner than I expected! Kudos to Watchmaxx along with price and professionalism!
Vic
Posted
The service at WatchMaxx.com from getting back to me with my concerns promptly to holding this beautiful masterpiece in my hands was a great prompt experience and everything I hoped it would be. The piece showed up on time, flawless clean and just as stunning as their online photos. Reviewing the watch I knew before long that this was mine, exactly what I had imagined and hoped for and that I made the perfect decision sticking with them over other retailers I was willing to work with only to realise WatchMaxx is my new stop for go to wrist watch excellence at a great more than reasonable price.
Al
Posted
Bought an expensive watch which failed shortly after the 30 day return period. They agreed to repair the watch. I have been waiting over three months with no estimated repair time and a refusal to refund or provide a replacement despite only having had a few days use out of the watch and the rest of the time no use at all. Absolutely disgraceful customer service.
Melvin H Vera N.
Posted
Was a good experience and great product, only flaws was that they delivered using ups and delivery must happen during normal business hours with required signature, I was forced to take a day off since if no one sign the delivery then they returned it to the store. They should find options other than ups because it complicates our schedule.
Rudy H.
Posted
The ordering process was great. The pictures and description of the watch were very accurate. The price was the best based on my research online. Mark G. was helpful prior to the sale communicating on the watch and wiring funds to pay for it.
