customer
Posted
Fantastic
The Scooter has been a welcome relief for when my dog is inside the house it has been a great changeover for him from the wheelchair.
Great
3,139 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
customer
Posted
The Scooter has been a welcome relief for when my dog is inside the house it has been a great changeover for him from the wheelchair.
Peggy
Posted
My dog and I love her wheels. We've bought some accessories as well. Great customer service too!
Steve H.
Posted
The best wheels at a great price thanks so much
Carol G.
Posted
The customer service person I spoke with helped me select the correct item, order it and I received it in a timely manner.
Dedra S.
Posted
Great product, took a while to figure out. Watched video a few times then got it.
Kathryn C.
Posted
Customer service reps were terrific. They gave me time to explain my dog’s mobility issue, answered questions, and later helped me process a return after I determined that the item was not right for my dog’s confirmation and degree of instability. The refund was fair, and the process easy. To be clear: customer service did not make a bad recommendation, at all; the item fit, but did not provide just the right sort of support. I happily ordered again.
Kyndra C.
Posted
Service was fairly decent, albeit very confusing at times. I had to ask for clarification a lot in the return process and had duplicate emails being sent to me regarding the same information. This company struggles with clear instructions but are kind and helpful ultimately.
Response from Walkinpets· Jun 28, 2023
Kyndra, thank you for your kind words regarding the staff. The team is a bunch of pet lovers who are committed to our furry friends having a comfortable, mobile life. We look forward to serving you in the future.
Nellie W.
Posted
Its hard to choose the dogs size. The first one I ordered was too small I returned it and got the other size. I paid for faster expedition, but it I came late.
Response from Walkinpets· Jun 28, 2023
Nellie, thank you for the review. On the shipping, it appears as if your expedited shipping was interrupted by a weekend. Our service partners no longer guarantee any weekend delivery. They may actually deliver, but will not promise to do so. In your case, the weekend delivery did not happen. We do apologize for that.