tom G.
Posted
The lady I was talking to who works for…
The lady I was talking to who works for you guys was very nice
Great
3,139 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
tom G.
Posted
The lady I was talking to who works for you guys was very nice
Erin J.
Posted
Because I chose not to make an account. I can't track my package which still hasn't arrived.
Response from Walkinpets· Oct 2, 2023
Erin, thanks for reaching out. You do not need to make an account to track a package via our delivery partners - USPS, Fedex, and UPS. Your package shows delivered 2 days after your order. If you have not received, please let us know at [email protected]
Amanda T.
Posted
Online chat was quick to respond with my question. Shipping is fast
Lisa
Posted
Customer service was so helpful when I needed to replaced my girl's wheels. I had problems with FedEx and they made sure I received my shipping refund very quickly. The quality of the wheels are very good and make such a difference in the quality of my girl's life! I have recommended this company to many people.
Beth M.
Posted
I can't get the harness adjusted well enough for him to be able to pee. I have loosened legs straps and lowered wheels. He still just trickles. When I put on the original harness he can empty his bladder no problem. I have tried 4 or 5 times but don't want him to get another problem by trying any more.
Response from Walkinpets· Oct 2, 2023
Beth, thanks for the review. It sounds like there is a slight adjustment that will need to be made to ensure a proper stream. We are going to reach out to you directly for assistance.
William C.
Posted
I was truly disappointed in the fact is that they sent me a shipping label, and the labels only shipped to me not shipped to the business. I asked twice regarding to have this shipping label sent to me know I would need to pay out of my own pocket for return. Truly disappointed.
Response from Walkinpets· Oct 2, 2023
William, thanks for taking the time to review. We are going to reach out to you directly for clarification.
Holly M.
Posted
Friendly easy return
Barbara R.
Posted
Doggy wheelchair arrived quickly and good quality. Instructions were a bit more difficult to understand, but we got it done!