WalgreensReviews of walgreens.com

I bought this cute Brusheez toothbrush for my 4 year old daughter from a Walgreens in Baton Rouge, La. When I got home my daughter was so excited to brush her teeth. She usually doesn’t brush her teeth for the correct amount of time. But with this brush and the little timer on it she did perfect. She can’t wait to brush her teeth again before bed and in the morning. I give it 5 stars.

I had too sit in the drive thru for over 20 minutes. Then I get up the window and my prescription wasn’t ready so I was made to wait another 20 minutes!! I was told they put it back when I took less than 24 hours to go get it. I have never ever in my life been treated like I was today! I plan on moving my prescriptions to anywhere other than Walgreens.

Why is it that I go into Certain area and I see a big difference in how well kept the outside and inside the place looks, no matter where the area is u have store management who supposed to do there job in keeping the place well kept outside and inside it’s a shame how certain Walgreens look in these area, I Definitely blame the owner of Walgreens for not over looking there store to make sure there name stand behind there store.

Emily Ellis in Tyler Texas at 5th and Broadway is the best customer service person I have had in many years. She is efficient, polite, accurate and goes over and above to help you. This week was a mess with my meds but she got it resolved with a great attitude. Some of the problem was me but that didn’t stop her from being very gracious. She is amazing. Rare!!!

3206 15th St. Tuscaloosa, AL This particular location used to be a Rite Aid which was the most ghetto’est one in the whole city. Sadly, it still is. I went inside to drop off my mom’s prescriptions since she just had surgery and was too weak to take it herself and of course they could only fill one of them claiming they didn’t carry the other. I did ask how much it would be and the cashier told me that she couldn’t tell me how much it would be but she’d us a discount card when she rung up meds. Was supposed to be ready in an hour or so (which actually took more than 2 hours for just the one). By the time it was ready I wasn’t feeling my best so I decided to pick it up from the drive thru. I sat at the window for literally 20 minutes with no help!! 20!! So I take my tired, ill ass inside and this chicken head serves the person that was behind me in the drive thru like I wasn’t sitting there the whole time waiting to be served!! I wanted to slap her with my wallet for wasting my time and the little energy I had. I will NEVER go to that Walgreens ever again! Even if I have to pay +$20 more I’d go someplace else. It’s small, raggedy, empty shelves and rude ass employees, if you can go somewhere else do so!!

Dropped my coverage,changed hours,staff is good,I Preferred Rite Aid

omg had been a long time regular customer for my scripts, then i moved and it was so far away i had to swap to a grocery store that has a pharmacy inside, wow 😳 never would i have imagined the behavior of adults over losing be honest money they don’t care about me, it’s the money they asked why i won’t find a walgreens near my new place, they don’t want the company to lose out, how dare you. i can walk to this one vs a 10 minute drive to the closest walgreens on top of that when they asked for all me scripts you didn’t send them, you made sure i would have trouble for the next two months until every single one had been refilled personally by them causing me a constant problem with my medications. again how dare you these keep me healthy and alive. you have no right to play with my health in such a way because your petty about money.

This is the absolute worst Walgreen's I've ever seen. This was the primary company I used for me and my family's prescriptions for the past 7 years but not this Bixby location, I moved 5 months prior and switched my Walgreens to the 151st & memorial store. My dentist office couldn't get through on the phone to place an order so they called me and asked what they should do bc they had tried to call several times. I called myself then my husband tried, both times no answer, must've been technical difficulties so I call the 1-800-walgreens number thinking they could contact them through some other direct line however was met with "Just keep trying or you'll have to go to the location, that's the same number I have" ...umm excuse me why would I go there to get someone to answer the phone?! Even if I did, then what?! I'm not a doctor, I can't order the prescription myself, so I need to drive there to tell them to answer their own phone line? Craziness! The customer service rep then without addressing the issue or even apologizing she transfers me in the middle of me asking "What is the point of your job if not to help customers?" I then actually hear the automated system for the first time and select pharmacy and a friendly sounding person from the Bixby location answers only to tell me she hasn't had any problems from anyone else and acts as though it's personal problem, I tell her I'd like an alternate way to contact her in case the next call doesn't go through so that my rx could then be ordered, no luck there is only one number, they have no email, online support or any other means of contact if their service line doesn't go through or work properly. This is the problem with big box stores, YOU ARE A NUMBER, THEY DONT GIVE 2 CHITS ABOUT CUSTOMER SATISFACTION OR QUALITY. If you have an issue, it's just that, YOUR PROBLEM NOT WALGREENS'. I made a switch to the local company with 5 star reviews and complete accountability called GENSCRIPTS at 109th & Memorial and look forward to being served as a valued and respected customer. I am confident any other company would give better customer service than Walgreens.