Wake LifeReviews of wakelife.co

Takes awhile for steel shot to show up. Plan ahead. Had a bag break last year and they replaced no problem. Can rust if they get too wet. Even in new bags.

Customer service was great

I want to start out this review by saying Spencer has been great to work with, but unfortunately my buying experience did not go as planned. I ordered 10 50 lb. bags in May and received 1 about a month later. I kept contacting USPS with the tracking numbers and they could not find the bags. USPS would tell me that it was the shippers fault the bags did not arrive. Spencer sent out another order or bags and they disappeared in the shipping process again. Come to find out after another few weeks of digging into it, the USPS finally admitted that the problem is with their distribution center. The bags are on pallets and get put aside as bulk mail or just not handled due to the weight. The told me "maybe the bags will magically appear some day on your porch when someone processes them". Of course this was not a solution to me. Regrettably I ended up cancelling my order. Waiting on refund at this time. 6/28 - Update. The postal service delivered 6 of the 10 ordered on 6/26. Thanks again for reshipping Spencer.