Great
77 reviews
WAEPAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees.WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then.Today, WAEPA has a membership of more than 50,000 Feds and their families.
WAEPA (waepa.org) has 77 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
77 approved reviews, newest moderated first
Tameka
Posted
Great life insurance company, with affordable rates and good coverage. Customer service is excellent and they offer scholarships to their customers and children.
Response from WAEPA· Jun 4, 2025
Thank you for leaving a review, Tameka!
customer
Posted
I switched from FEGLI to WAEPA. I'm spending an amount that's very reasonable to me for the right amount of coverage. Switching was easy. Also, my high school graduate earned a WAEPA scholarship, so being a member is already a great investment.
Response from WAEPA· Jun 4, 2025
Thank you for taking the time to leave a review! We appreciate your membership.
William
Posted
In June 2024 I sent my required payment to WAEPA, on Jul. 9 that check cleared my checking account. In Sep. 2024 they sent me a letter advising that cancelling my insurance for lack of payment was being processed. I called in to respond and was advised that a correction would be made reinstating my insurance. Each year there has been a designated partial refund of payments to those in "good standing". The company representative advised that I would qualify with the correction. Now it is 12/10 and still no check. Called in again and the representative said the previous was not true and that I was ineligible for lack of standing. I told him this was corporate malfeasance and that my standing should be as reinstated and eligible because it was not my mistake, but theirs. The Rep agreed to move to correct and agreed to send me an email noting what was being done and that receipt of my rebate should happen by the end of the month. Well, as of today's date there has been no contact and no e-mail. William Parke
Response from WAEPA· Dec 31, 2024
Hi William, thank you for your continued membership and for taking the time to leave feedback. We reached out to our billing services team and our records show that your refund check has been issued. Please let us know if you need further assistance, thank you!
customer
Posted
Regular communication
Frederick M.
Posted
Simple to use no fuss!
Cathy
Posted
I appreciate getting the rebate each year.
Nelson
Posted
The ease and uncomplicated manner the website and application experience is very well done.
Response from WAEPA· Sep 23, 2024
Hi Nelson, thank you for your review. We're glad to hear that you had a positive experience.
JoJo
Posted
After my husband passed away, WAEPA was sensitive and worked quickly to provide my beneficiary benefit. Thank you.
Response from WAEPA· Sep 23, 2024
Hi JoJo, thank you for taking the time to leave your review. We're glad to have provided for you and offer our condolences for your loss.
