VITUREReviews of viture.com

Die Brille ist der Hammer! Ich spiele, arbeite und schaue Filme mit dieser Brille. Probleme wie schwindel, welche ich bei der Quest 3 hatte, ist hier nicht mehr der Fall. Aber das größte Lob geht an diesen völlig krassen Kundenservice. Ich hatte Probleme mit der Brille und dem Adapter. In welcher Geschwindigkeit mir aus Kulanz neue Produkte zugeschickt wurden, ist einfach der absolute Wahnsinn!!! Vielen dank an das Team von Viture Luma !!!!!!

I seriously love these glasses — and I didn’t expect to end up this impressed. The VITURE glasses feel like you’re carrying a giant private OLED theater in your pocket. The screen looks HUGE, crisp, and insanely vibrant. Watching movies or gaming on them feels futuristic, like something straight out of sci-fi. It’s honestly wild how immersive they are once you put them on. Now, to be completely honest — my first pair wasn’t perfect. The arms cracked over time since they were plastic, which was frustrating at first. For a premium device, you obviously want everything to feel rock solid. But here’s where VITURE absolutely blew me away… Their customer service is next level. Not the usual copy-paste, “we’ll get back to you” kind of support. Real people. Fast responses. Super respectful. They actually cared about my experience and treated me like I mattered. No hoops, no arguing, no hassle. And then they went above and beyond — they upgraded me to the Luma Ultra line to make sure I had a better, stronger pair. That’s the kind of thing companies don’t have to do… but they did anyway. Any company can sell cool tech. Very few stand behind their customers like this. So yeah — the product is awesome, but the support is what made me a fan for life. Mistakes happen. How a company handles them is what counts, and VITURE absolutely crushed it. I’d 100% buy from them again and recommend them without hesitation.

There is no information before ordering informing you how long this product takes to ship. It takes over 2 weeks. When I asked to cancel my order due to it not being there in time, I was told it could not be cancelled which doesn’t make any sense considering it is not even in the shipper possession. It has now sat on “carrier awaiting package” for two weeks. I think this company doesn’t quite have their systems figured out and I’d advise passing on it for now.

I purchased the VITURE Pro Neckband along with the 8BitDo controller to create a mobile productivity setup. While the hardware looks premium, the actual user experience has been deeply frustrating and inconsistent. The Main Issues: Fiddly Mode-Switching: The controller frequently jumps between "Gamepad" and "Mouse" modes on its own. There is zero on-screen indication of which mode is active, meaning basic functions like scrolling suddenly stop working. It is impossible to use this for productivity when you have to troubleshoot the input method every few minutes. Minimal Documentation: VITURE markets this as a "PC-like" experience, but the documentation is almost non-existent. There are no clear instructions on recovery steps for mode changes or reconnection behavior. I’ve had to rely on trial and error and Reddit threads rather than official guidance. Procedural Support: When I contacted support, I received a corporate script asking for serial numbers and videos. This "procedural" approach ignores the core usability flaws of the product. Suggesting "head-gaze navigation" is not a solution—it is an uncomfortable gimmick that is impractical for real work. Final Thoughts: If you need a reliable, "plug-and-play" tool for work, do your research. For a "Pro" price, I expected a stable ecosystem, but instead, I feel like a beta tester for an unfinished product. This has been an expensive and disappointing purchase.

Tolle Brille und 1A Support! Danke

I’m not here to bash the product, just their customer service. Now although they do respond promptly, they WILL NOT back what their Virtual AI bot told you about discount options. I wanted to know how much longer I had to wait for “The Beast” which I ordered end of October 2025. In December I contacted them and was given 3 option one of which was to upgrade to the Luma Ultra which was $50 more for free, I opted to just wait until Jan. 2026. So, Jan 12, 2026, I contacted them again, and their Virtual AI responded immediately and gave me 3 options: To help make up for the inconvenience, we previously sent you three options: 1) Free upgrade to the model (worth $50 more) 2) Wait for the Beast XR Glasses and 5% your total order 3) Access to a new limited edition product release I chose option 1: the free upgrade this time because I was tired of waiting for The Beast Well a about an hour later, if that “Vicky at Viture” responds with this meat: “We are sorry for the wrong information in the AI response as the option are for orders that were suppose to ship before January. Hope you can understand that we could not update the order to Ultra without any more cost. Or, would you mind paying the price difference? Now keep in mind, even their Virtual AI assistant responded that this offer was made to me before, and here comes Vicky saying, “I should have never been offered those options to begin with. Imagine a company called VIRTUE, NOT acknowledging the option for a free upgrade that their VERY OWN virtual ai assistant offered?! For that customer service wise, they are more than deserve this single ⭐️ NOT THE PRODUCT, just the resciend of their free upgrade offer by Vicki because it was their bot that made the error.

He de confesar que soy muy fan de esta marca, ya probe en su dia las opciones que me ofrecia la competencia y finalmente me decante por ellos porque habia muchisima difernecia, por lo que yo ya vengo del modelo anterior (el Pro XR) y el salto se nota. Uso estas gafas como “pantalla personal” para trabajar con diseños 3D en mi Mac y iPhone, y también como centro multimedia cuando viajo. La verdad: me tienen encantado. PROS Imagen de lujo: definición fina para retocar mallas y materiales; leer numeritos y wireframes es cómodo. Cómodas de verdad: sesiones largas (2–3 h) sin presión rara; me olvido de que las llevo. Cable imantado y conexión fácil: clic y a funcionar; con Mac, iPhone y mi Asus ROG Ally va como un tiro. Modo claro/oscurecido: puedo ver a través o bloquear la luz; en oficina sigo atento a mis compis sin quitarme el dispositivo. Multimedia en viajes: pelis y series “de cine”; en casa, el sonido sin auriculares sorprende (graves y claridad muy bien). Atención al cliente sobresaliente: trato cercano y resolutivo; se nota que escuchan al usuario. Mejora sobre el Pro XR: más nitidez y color más limpio. CONTRAS Se calientan un poquito tras un rato; nada dramático. Volumen en transporte: en avión/tren, el ruido ambiente tapa algo; con cascos, solucionado. Funciones 3DOF/6DOF: apenas las uso, no puedo valorar a fondo, lo pondré bien a prueba con el complemento neckBand que comprare en breve Conclusión Para trabajo 3D, juegos en la ROG Ally y ver pelis en cualquier parte, es justo lo que quería. Cómodas, prácticas y con imagen que enamora. Las recomiendo sin dudar

Das Produkt wurde wie besprochen geliefert. Die anschließende Retoure, da mir das Produkt nicht gefallen hat, ist eine Zumutung. Bereits seit dem 01. Dezember ist das Produkt nachweislich zurück geschickt, aber auf eine Rückabwicklung wartet man vergeblich - ebenso wie auf eine Reaktion. Ich kann daher nur von dieser Firma abraten. Ich habe nun über 500,- Euro investiert und ich habe weder das Produkt noch das Geld zurück erhalten. Ich habe heute nochmal eine Frist gesetzt und werde den Fall danach meiner Rechtschutz und Verbraucherschutz melden.