VITUREReviews of viture.com

Great customer service! Warranty replacement with no heartburn!!!

Instructions are lousy. Doesn’t work with my computer to provide multiple Monitors which is what I bought it for and tech support basically said “yeah, oh well, not supported”. I basically have little use for these glasses.

Product is great, been using it for anime watching. And movies in bed when I'm going to sleep so I dont bother my wife. I do wish thr lenses had a little better of a sweet spot for better clarity, but still better then others I have tried.

Ich hatte technische Probleme mit meiner Brille und habe den Kundensupport kontaktiert. Sie haben sehr schnell geantwortet und mir eine neue Brille zurückgeschickt. Ich bin von der schnellen und freundlichen Service und der Qualität der Produkten sehr begeistert.

I’ve had a few interactions with Viture after purchasing my PRO glasses directly from their website, and I have only positive things to say. Their support is fast, friendly, and professional. Highly recommended.

I just received the Viture pr smart glasses and neck band. The gesture system is locked out with a red circle and x. I have tried everything within my capabilities with one response initially with promise to help. That was around four days ago. I have sent help requests three times since with no response. I am wondering if this is a reputable company. Please help.

I purchased these Luma Pro glasses to enhance video game play. Le’me tell ya, when I turn on the Immersive3D app, the experience is amazing. I’m currently playing Avatar: Frontiers of Pandora and these glasses make it feel like I am really there. The large screen displays super sharp details and the audio quality is surprisingly good. The SpaceWalker app provides a unique opportunity for productivity with up to 3 virtual screens. The ability to limit movement along any of the axis (roll, pitch and yaw) is helpful. But aside from the tremendous features these glasses have to offer, the real standout for me has been Viture’s customer service. Early on, I had an issue with the glasses and, rather than exchange them through Amazon I decided to reach out to Viture. They have been incredibly responsive, provided detailed and helpful information, and have been extremely pleasant. Seriously, I sent one email to them on a Saturday evening and on Sunday morning, I received a thorough, thoughtful, well-written response. Even a year after my purchase, the customer support staff respond immediately to my concerns and work with me to resolve any issues. They have earned my deepest respect and gratitude.

Let me explain, briefly: your products do not work on my iPhone. I have read blogs to counter some of the inefficiencies of your product but it’s effectively useless and failing to dispose of it, it lies on my desk without being used. I can neither travel with it nor use it for work.