VitrazzaReviews of vitrazza.com

I asked for a Custom quote and no response to 2 of my emails Will buy something else

Dropped a heavy object on it accidentally and it shattered. These mats are overpriced with shoddy workmanship.

This is a purchase that I regret. A year ago I bought the Vitrazza chair mat because it is transparent and would not hide the attractive hardwood floor it is protecting. The company provides clear plastic bumpers to apply to the underside of the glass. These prevent the glass from sliding on the floor. They also create a gap of about .25” between the glass and the floor. This gap allows dust and dirt to accumulate under the glass. Customer support offered no solution. Cleaning under the glass requires lifting a very heavy awkward object. Not an easy task. I thought this chair mat would enhance the appearance of my office; it did the opposite. Now I’m looking for an alternate solution, but what can i do with this big piece of glass?

Bought this glass mat for my office and I accidentally dropped a heavy object on it and it cracked just like an egg. Don't waste your money on an inferior product.

Wish I could give Vitrazza less than one. I purchased a glass platform to sit beneath my chair. It shattered for an unknown reason after a few months. A 500 dollars investment with a supposed guarantee should be safe, it wasn’t. I reported it to company and they requested pictures. I sent them with no follow up or resolution. I simply lost 500 dollars. Don’t trust this company. I paid for another at Costco and Costco glass mat is still in use for a lot cheaper. And if Costco has an issue with their product they back it up. Vitrazza simply takes your money and if you send pictures as they ask they no longer communicate with you. Rip off artists! Bad company. Choose another alternative.

I bought a chair mat 2 years ago because of the lifetime Warranty claim. I noticed there're many scratches. I filed the warranty claim form with photos twice and have been 4 weeks and have not received any acknowledgement from the company. I definitely would not recommend their products.

Deep scratches in less than a year and not covered by warranty. I bought the special wheels and still got the scratches. Looks terrible now. The company did nothing to fix or replace. Terrible support and terrible service