Vital ProteinsReviews of vitalproteins.com

Good product.

Beyond horrible. I have been a customer for several years and spend between $150 and-200 every month. They can never get products to me without problems. This month, $216, and they had Amazon package and ship it with their Amazon Logistics Company SWISHIP, which you cannot even contact. Vital will not help me because they say that Amazon said it was delivered. I have security cameras all over my property no one came to my home the day I got a confirmation text that the products were delivered. All a lie. I truly hate this company which is run by a bunch of unintelligent people. They have made me sick with their BS. Take your tracking number and put it where your Website never works. Tracking #13 items delivered, NOT. And you said tough to me. Sickening. Order Number: 110002340698 April 3rd Carrier Amazon Logistics Tracking TBA044412862304

I've been using this product for over a year and it has recently changed. All previous jars of powder dissolved immediately and left no colour or flavour. This most recent jar no longer dissolves quickly (it sits on top of my coffee and I have to stir it a lot or it clumps), makes my drink opaque, and now I can taste that there is something in my coffee. Very disappointed as I cannot find anything online about them changing the formula of the powder.

Absolutely disgusting service, purchased my product months ago, I have received no communication from the company even though I have written several times. I'm now asking for a refund as I no longer need the product but as I stated they do not communication in anyway with their 'customers' Disgusting.

I've been chasing them for a refund for over 3 months at this point, and the tracker still clearly says the package was never delivered. Customer service (Ali) tried to get me to send him copies of my *personal bank statements* instead of sending any proof of a refund; they are scammers and incredibly sketchy. Don't risk it.

I ordered 4 months ago and they've been giving me nothing but excuses for the past 2 months. The tracker clearly shows that the order is stuck "en route" but I still had to fill out paperwork for them to claim my refund. And for the past two months there's been a new excuse each time I contact them. A total scam.

A month ago I had a question concerning two Vital Protein products. I emailed them with the question and got the automatic reply that said they will respond. I have emailed them again and again no response. Evidently their customer service is not existent.

This company is as dodgy AF!! Don't buy or engage with them. Absolutely evil!!