Excellent
73 reviews
Visit South AmericaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Experience expertly curated, high-quality tours across South America, designed by passionate young locals who are committed to delivering personalized, tailor-made adventures that immerse you in the heart of each destination.
Visit South America (visitsouthamerica.co) has 73 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
73 approved reviews, newest moderated first
Verónica
Posted
Mis amigos y yo hicimos un tour por Colombia, visitando Medellín y Cartagena y nos encanto! La experiencia fue perfecta y disfrutamos cada momento del viaje, gracias kevin y hilton por la atención.
J Ardel C A.
Posted
Really nice team. Had a wonderful time in Rio. Strongly recomend it!!!
Response from Visit South America· Apr 3, 2026
We're glad you had a wonderful time :) Happy continued travels!
sakul J.
Posted
they are so helpful. the briefing is very informative.
Response from Visit South America· Apr 3, 2026
Yes! We encourage every traveler to do the briefing so they are fully prepared for their trip. We're glad you were able to connect with a team member. Happy travels!
Ye L.
Posted
Had a great experience with VSA. Thanks Kev for customizing the tour based on my preferences. And thanks Guillermo and Eddie for giving me the tour to Rainbow Mountain. Highly recommended if someone’s looking for a tour in South America.
Response from Visit South America· Apr 3, 2026
We hope to see you again! Super glad to hear you had a great time. Happy travels :)
Felipe M.
Posted
Thank you to the entire VSA team for an incredible adventure through Brazil! My partner and I did a private 12 day trip visiting Iguazu, Rio, and São Paulo. From start to finish the entire team was there to help with any questions or concerns we had. We truly felt taken care of by the team members we worked with - shout out to Sofia, Jefry, and Kevin. We’ll be coming back to South America in 2027 and we are already planning where to go next with the VSA team. Obrigado!
Response from Visit South America· Apr 3, 2026
Glad you enjoyed your custom trip Felipe! We are always here to support you with any travels in South America. Happy travels :)
Carlos
Posted
Had to ask for pick up details, etc some days out from the start. Finally, Kevin sent a voice message with the wrong person and dates. I contact them again and get directed to the local tour operator in San Pedro, Sol Andinos who was fantastic and set the record straight. You pay a lot more to companies such as Visit South America and expect better communication and service Tip wait till you get to these places and compare and book there, you cut out the middle man and save lots
Response from Visit South America· Apr 3, 2026
Hi Carlos, My name is Sofia, customer experience manager. We are very sad to see this review posted as it is highly inaccurate. I took the liberty of reviewing the WhatsApp chat you had with our team member Kevin. 1) We offered to have a call to do the briefing call. That was denied on your end. 2) Kevin forwarded a voice note from another traveler, Vicky, who was doing the same exact tour a few days from when you were contacting with Kevin. Our team member asked if it was ok to send the same audio, and just to disregard the name and the date departure. You then replied saying that your name was not addressed in the audio, and so our team offered to send another with your name and proper departure date. The overall information would be the exact same. Since you mentioned you were in Atacama, we offered to have you stop into our partner office. 3) We have been working with Sol Andino exclusively in Atacama for the past 8 years. Many of the guides and team members have been trained by our team over the teams in how to offer excellent customer service. So we appreciate the compliment! 4) The price is actually $5 more expensive if you were to book directly on the Sol Andino pricing, so that is also incorrect. We do agree that if you purchase a tour in the town for the next day will give you a discount as it's a last minute booking so you might get a deal. But, it's not guaranteed. So, if you have the time to shop around the town and jump in from agency to agency comparing pricing you will definitely find a lower price - and maybe lower quality. Especially since this tour is considered more of a "backpacker" or "adventurous" there is different price points depending on when it's booked. W We are very sorry you felt you felt that you were addressed incorrectly, but we do have proof in text and audio that our team member mentions he can resend with proper name and dates and also asked before sending if it was ok, since the travel details were the exact same. We wish you all the best on your continued travel and appreciate all the kind words you said about our local team. Happy travels!
Fraser P.
Posted
Have booked several tours with Visit South America in Chile, Bolivia, and Brazil, and have always had a great experience. They even helped us to rearrange our flights when adverse weather postponed a tour start date. Highly recommend.
Anon
Posted
We have done various tours with Visit South America across multiple countries. We’ve done the following tours: 3 days Atacama to Uyuni, La Paz city tour, and the Rio sunrise tour & city tour with the favela tour added on. Each of these tours were exceptional, the guides all had great energy and enthusiasm which was needed for some of the 4am pre sunrise pick ups! The tour timings were planned perfectly and we got to the most popular spots before they got busy which was a game changer, especially in Rio! We had the best time on our VSA tours, couldn’t recommend the more highly! The VSA team even helped us sort flight changes with Boliviana (notoriously difficult to deal with) after our trip got delayed due to flooding & border closures!
