Jean
Posted
Very few wines we received don't have…
Very few wines we received don't have the WoW effect. It be nice to open a nice jammie perfectly balanced one.
Poor
81 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virgin Wines USA
Virgin Wines USA (virginwines.com) has 81 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Jean
Posted
Very few wines we received don't have the WoW effect. It be nice to open a nice jammie perfectly balanced one.
Anonymous
Posted
The VIP case is definitely better quality than the regular club case. There are often very good bottles in the VIP case but there still remain some that are not consistent with my favorites. I do not believe that they use my favorites to determine what to send me. I like bold, dry reds and I still get Pinot Noir and fruity reds that are not my favorite. I am trying out a competitive club and may end up cancelling the Virgin Wine Club if I can more consistently receive the types of wine that we like.
MARK B.
Posted
Recent wines shipped have been marginal. Considering canceling subscription.
JC
Posted
If I can speak with the Corporate Virgin Wine folks, they are great. However, the company that actually ships my wine communicates poorly of at all, never acknowledges they make Mistakes and in general are horrid And unprofessional. I am Very close to stopping my Membership. The aggravation is just Not worth it.
Response from Virgin Wines USA· Mar 4, 2020
Hi JC, We were very sorry to read your review; our sincerest apologies for the disappointing experience you've had. Please be assured that this is not the standard of service you should come to expect from Virgin Wines. We pride ourselves on expertly delivering great wines and would appreciate the opportunity to better demonstrate this to you. A member of our Customer Service will be reaching out to you shortly Thanks for bringing your concern to our attention. We look forward to speaking with you. Best regards, Customer Service