VIP OutletReviews of vipoutlet.com

Response from VIP Outlet· Nov 20, 2024

Hello Jared, Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've encountered with your purchase. I understand your frustration and appreciate your patience in this matter. We want to make things right for you. We have requested your contact information through private message. We hope to hear from you again soon so we can assist you further. Best regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Nov 20, 2024

Hello Angel, Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've encountered with your purchase. I understand your frustration and appreciate your patience in this matter. We want to make things right for you. We have requested your contact information through private message. We hope to hear from you again soon so we can assist you further. Best regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Oct 18, 2024

Hello Krista, Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've encountered with your purchase. I understand your frustration and appreciate your patience in this matter. We want to make things right for you. We have requested your contact information through private message. We hope to hear from you again soon so we can assist you further. Best regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Oct 18, 2024

Hello Paul, Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've encountered with your purchase. I understand your frustration and appreciate your patience in this matter. We want to make things right for you. We have requested your contact information through private message. We hope to hear from you again soon so we can assist you further. Best regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Oct 10, 2024

Hello Robert, Thank you for taking the time to share your feedback with us. We completely understand your frustration and apologize for any inconvenience this has caused. We always strive to provide the best service possible, and I appreciate your patience as we work through this. As stated on the Walmart website, we offer a 30-day return window and a 90-day warranty period. Unfortunately, because this purchase is outside of both timeframes, we’re unable to process a return or issue a refund. After this period, the manufacturer assumes responsibility for any warranty issues. We want to be upfront that while we are proud of offering one of the longest warranties among Walmart vendors,(Most third party vendors do not) we cannot make exceptions beyond the set policy. I understand you may have been seeking a replacement or refund, but this situation is outside our guidelines. If you’d like to pursue this further, I’d recommend reaching out to Walmart directly for further escalation. I’m truly sorry for the inconvenience and appreciate your understanding. Below I have posted the original posting of the listing you posted along with the warranty information on the page. https://www.walmart.com/ip/Apple-Magic-Keyboard-iPad-Keyboard-case-Pro-11-inch-1st-2nd-3rd-4th-gen-Air-4th-5th-gen-M2-Great-Typing-Experience-Built-in-trackpad-US-English-Black/984505060 Best regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Oct 10, 2024

Hello Carlene, Thank you for your honest feedback! We appreciate you giving us a chance and understand your concerns. We're confident you'll be satisfied with your order, and if any issues arise, our customer support team is here to help ensure a smooth resolution. We look forward to hearing from you again once your order arrives. Your review is important to us! Best Regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Sep 9, 2024

Hello Larry, Thank you for sharing your feedback. If you ever need anything else, we're here to help. Best Regards, VIPOUTLET User Experience Specialist

Response from VIP Outlet· Aug 31, 2024

Hello, Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you've encountered with your purchase. I understand your frustration and appreciate your patience in this matter. We want to make things right for you. We have requested your contact information through private message. We hope to hear from you again soon so we can assist you further. Best regards, VIPOUTLET User Experience Specialist