VIOSSI - Men's Slim Fit SuitsReviews of viossi.com

Response from VIOSSI - Men's Slim Fit Suits· Nov 28, 2023

Dear Bright, Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 28, 2023

Dear Trevor, Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 28, 2023

Dear Bill, Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 28, 2023

Dear Negash, Thanks for your feedback. I went through all your emails and you explained the issue. FINAL SALE: You purchased the suit during Black Friday which costs $299.00 for $199.00 and it was marked as final sale. Which makes it non refundable / exchangeable. During normal days, we are more than happy to accept and exchange it or refund it. Our agent has offered a solution where you can pay original price ($100.00 difference) and we are more than happy to exchange it to the bigger size. SIZING: you mentioned multiple times about sizing that our brand sizing don’t look like brands like Ralph Lauren, Hugo Boss and Brooks Brothers. I would like to mention that every brand has they own size chart and not all companies have similar one. According to your body usually US40/EU50 should fit perfectly however it looks like US42/EU52 should be better as your pants size is W33 but every suit’s pants can adjusted one size up or down. Once again, do not compare brands which each other sizing of each brand is different. Packaging: we never had issues with that before and you are first person who has issues about the package. I have also personally emailed you to see what we can do there. Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 26, 2023

Dear Jerrod, Thank you for taking the time to share your experience with our tuxedos. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 21, 2023

Dear James, Thank you for taking the time to share your experience with our tuxedos. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 21, 2023

Hello Jesus, Thanks for the review. I do apologize if any inconvenience caused. However there few things I should note down to make it clear for you: - You purchased during Black Friday sales , which means sales are final and non refundable / exchangeable. It is stated in the product listings and even policy: https://viossi.com/pages/refund-policy. Our regular prices $299.00 now suits cost $199.00, so there huge difference between them. - We don’t have any email records from you. You never contacted us to assist you with your order. - We don’t know what were your expectation of the suits. The items are exactly same as on the pictures and material same as in descriptions, we don’t know what is the issue out there as you never contacted us nor informed us. We would love to discuss the issue directly [email protected] - All our customers are happy and satisfied with their items in terms of quality / sizing. So I am not quite sure what is exactly the issue. - It isn’t first year we are selling suits. We know exactly that: pricing, style, material, content we provide are balanced between each other. Every single positive reviews and even tagged pictures in Instagram on the product page showing that. Also Green Double Breasted Suit is a BEST SELLER : https://viossi.com/products/green-striped-double-breasted-suit-2-piece-3 We quite confused of your negative review as we sold a lot of green suits and never had a single bad review. That sounds interesting for us. Most probably it is all about your expectation. We are confident in our words and as I mentioned above , we would love to discuss the issue directly. Feel free to reach us: [email protected]. Our customer support is replying fast and will assist you immediately. Kind regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit Suits· Nov 20, 2023

Dear Vincent, Thank you for taking the time to share your experience with our tuxedos. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team