Great
224 reviews
Vintage TubHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Vintage Tub & Bath is more than just clawfoot tubs. Having been in business for 25 years, we have the experience and reputation to expertly guide you through any size improvement project. Whether you are replacing a bathtub faucet or building a new home, we have the products, prices, and expertise to get the job done right. With over 15,000 products, comprised of more than 85 manufacturers, you are sure to find all of the products you need.
Vintage Tub (vintagetub.com) has 224 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
224 approved reviews, newest moderated first
Michael M.
Posted
The tub arrived on time. The extra insulation that was requested was installed. It fits perfectly in the space and my wife loves taking baths in the tub. The ordering process was fantastic as well. Thank you for your attention to detail and for making such a beautiful tub.
liz G.
Posted
Would never purchase from this company again. The 2 sets of faucets they sent were defective. The cold cartridge was in the hot handle and the hot cartridge was in the cold. They have poor customer service and we’re not helpful.
Randy N B.
Posted
The shower kit seems to be of high quality and I expect to get many years of service from it. Instructions were sparse, but the work does require plumbing skills, and unless you're an accomplished handyman, customers should hire one. Service was good, I called hoping to buy a shut off valve for the shower riser but there isn't one available. I would shop here again
Jaqui
Posted
Purchased tub 8 years ago. Upgraded to shower over tub 2 years ago. Spent quite a bit of money with this company. Original tub was delivered damaged due to poor packaging. Claw feet were just sliding around in the tub. It was promptly replaced but I had to deal with disposing of the tub myself. Not easy. Since upgrading to shower over tub, the new diverted valve failed in just over a year. Warranty had expired of course. Purchased new valve. Zero installation instructions, not a part that you can easily remove and correct installation. I have twice requested the installation instructions but have not received a response. Instructions, to be honest, aren’t the most explicit when you do have them.
George K.
Posted
"I ordered the DreamLine Neo Shower. I received the first base damaged. The problem is that the base is not being packed well. Called and customer service was great and said they would send a new base. I was supposed to be contacted when the order went to the warehouse. Never heard until I got an email ready to ship. Ok so I waited 8 days from start to finish and got the replacement. Again it was damaged but now I have no choice because they need to get going to finish the job. I was very disappointed because whoever is packing these bases are not inspecting them because I assume they are made somewhere else. If not then whoever is packing them needs to make a better more well cushioned and protected box."
A. N.
Posted
AVOID AT ALL COSTS - SCAM! They will take your money and not send your order. Buyer beware. In case anyone in CX cares: Order number 1622735
Brenda O.
Posted
I purchased a tub and the drain doesn't fit. I spent many hours on hold trying to return it and nothing. No call back no answering the phone. So incredibly disappointed
Gregory
Posted
Ordered a clawfoot bathtub and the faucet etc. Plumber came out to install and the parts do not fit the hose is too long or faucet too small. Anyway had to call customer service waited 40 mins. I was promised a call back never happened. I had to pay the plumber call out charge and had to delay inspection for my project. Vintage tub is unable to explain why the parts do not fit and only resolution is to return it at my own expense. The customer service has been terrible and the whole experience has just wasted my time. Will not use Vintage tubs again and i do not recommend.
