Robert F.
Posted
Early days yet but...
So far I am liking the seating position and can see the benefits. The rocking action is ace. As for the actual product, it feels a little 'rickety' - not all screws have been drilled for decent angles and just feels like it's not going to last (i.e., not sturdy enough).
Response from vilno.co· Mar 9, 2023
Hello Robert! Thank you for taking the time to provide feedback on your recent purchase. We appreciate your comments and are sorry to hear that you have concerns about the sturdiness of your product. We take the quality of our products very seriously and we would like to investigate this further to ensure that our high standards are met. Could you please provide us with some additional information, such as your order number, so that we can look into this matter and take appropriate action? In the meantime, if you have any specific issues or concerns with your product, please do not hesitate to contact our customer service team. We are committed to providing excellent customer service and will do our best to address any issues you may have. Thank you again for your feedback, and we hope to hear from you soon. Regards VILNO




