David
Posted
Shipped the correct part to us quickly
Shipped the correct part to us quickly, and when it turned out to be something other than that part, they promptly gave us a refund. A pleasure to deal with!

Excellent
1,428 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Verilux (verilux.com) has 1,428 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
1,428 approved reviews, newest moderated first
David
Posted
Shipped the correct part to us quickly, and when it turned out to be something other than that part, they promptly gave us a refund. A pleasure to deal with!
Craig
Posted
Easy to find specific item desired and to purchase. Smooth experience.
Charmaine M.
Posted
Right now I can only rate the lamps. I purchased 2...one for my mother-in-law and then decided to get one for us. The lamp is great, looks great too in brushed nickel.
Denise
Posted
Verilux is bad business and do not stand behind defective product! I highly recommend consumers stay away from Verilux. Rude customer service, and lies. Filing official complaint with Federal Trade Commission, Dept. Of Consumer Affairs, and the Better Business Bureau.
Response from Verilux· Dec 16, 2017
Hi Denise, Thank you so much for posting this feedback here and for sharing the experience that you had with our company. It's very unfortunate to hear that we were unable to meet up with your expectations and provide you with outstanding customer service. As a small business from Vermont, we are focused on improving in all areas of our business but first and foremost, our customer's satisfaction. I will be personally reaching out to you to see if there's anything I can do to help. Best Regards, Michael
Melissa
Posted
Great product!
Linda
Posted
I have enjoyed Verilux lamps for many years. I am an avid reader and their lamps are the only ones I use for reading. The bulbs have incredible clarity and just a pure light, I don't know how else to describe it. We have their lamps in our living room and my husband and I each have one on our nightstands in the bedroom. Delivery of all items has been without any glitches. I recommend Verilux, the company and their products.
grampa B.
Posted
I received my Verilux 'Happy Light' through some diversionary tactics, had it sent to my brother in New Hampshire, who then brought it up to me in Canada on his next trip up to visit. That took awhile, and it meant that I lost some time as given for returns and some warranty period wasted. For Canadian customers, it would be better if Verilux could organize bringing new items to our market in a more expedicious manner, since they already have outlets set up here in Canada ... Bed Bath and Beyond comes to mind. Otherwise, the light has worked well since arrival and I am pleased with it!
Daniel
Posted
Great lamp. I don't think I got 10,000 hours out of the original bulb. I bought the replacement bulb direct from Verilux. Best price with email discount.