MICHAEL F.
Posted
You paid what you said you would when I…
You paid what you said you would when I bought the coverage.

Great
320 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You know Allstate as a leading national provider of auto insurance and more. Insurance is just one of the ways we serve our customers. For over 30 years, we've also partnered with dealerships nationwide to offer customers vehicle protection products that take the stress out of vehicle ownership. With over 3.1 million customers actively protected and over $1.4 billion in claims paid, we are the trusted name in the vehicle protection industry.Allstate Vehicle Protection was created to offer you affordable protection plans, reliable and hassle free claims, backed by Allstate. Our family of protection products are built to be the total solution — handling everything from rescuing you on the side of the road, ensuring you have a way to get around while your car is in the shop, and of course covering the bill. We are here to make your car problems, our problem.
Allstate Vehicle Protection (vehicleprotection.allstate.com) has 320 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
320 approved reviews, newest moderated first
MICHAEL F.
Posted
You paid what you said you would when I bought the coverage.
Steve
Posted
It was a tricky problem to diagnose, but it’s working great and all features are operating properly. Thanks Allstate!
Mt T.
Posted
CarShop was great. They diagnosed the problem, ordered the parts. When the parts arrived they set up an appointment to repair the problem. On the final inspection they also heard a noise from one of the pulleys, called me to ask if they could keep the car another day to repair that problem, which I agreed to. They also asked if I wanted for them to replace the belt for no labor charge, just pay for the part, which I thought was fantastic. All in all I was 110% satisfied with the service.
Zen DAVID S.
Posted
exceptional customer service.
NORMAN T.
Posted
You covered my repair because I am still under warrantee.
Joy H.
Posted
3rd time using this warranty and have had zero issues with the process of payment.
JOSEPH W.
Posted
Allstate first declined to cover the repair. I acquired a list of parts from the dealership and called Allstate to discuss. The rep and I went through the list of parts and both determined that all parts were covered under my contract. The rep then Called and authorized the payment for me. Not a huge deal but a little frustrating that I had to call and explain that the original Allstate rep had misunderstood what is covered and what is not covered under the contract.
Response from Allstate Vehicle Protection· Jul 28, 2023
Thank you for your review, Joseph. While we are glad we were able to resolve the issue and cover your repair, the initial mishandling of your claim should not have occurred and does not meet the standards we hold for customer service. We will take this opportunity to provide feedback to the representatives involved to ensure we are providing the best customer service experience moving forward.
Tarek S.
Posted
Good service on phone