Excellent
435 reviews
Vault InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
435 approved reviews, newest moderated first
Donald J.
Posted
The agents we worked with
Response from Vault Insurance· Nov 28, 2022
Donald, thank you for taking the time to share your 5 star review with us! We're happy to hear you've had a positive experience working with the Vault team.
David S.
Posted
Our claims agent, Christopher Smith, was truly wonderful. Once he was on the case, we never had to do another thing. He took care of our car's body work, and the rental car. It was the easiest and smoothest claim I have ever made.
Response from Vault Insurance· Nov 22, 2022
David, we are so glad to hear you've had a positive experience working with Christopher and Vault. We understand how stressful filing a claim can be and we'll do anything to make this easier on you!
customer
Posted
I have found customer service to be outstanding. Issues were addressed promptly. When no one else could get a car rental in Florida after Hurricane Ian, Vault Insurance got me a car the day I needed.
Response from Vault Insurance· Nov 22, 2022
Thank you so much for your positive feedback. We understand what a stressful time Hurricane Ian was for our customers and we take pride in being able to be there for you during these times! You can always trust Vault.
Nicholas S.
Posted
Process went quick and smoothly
Response from Vault Insurance· Nov 22, 2022
Thank you for taking the time to share your feedback, Nicholas. We're thrilled to hear your experience with us was quick, smooth and so positive!
John O.
Posted
Quick response! Excellent communication and follow through
Response from Vault Insurance· Nov 22, 2022
John, thank you for taking the time to share your feedback with us. We strive to provide a seamless claims process and we're glad to hear you've experienced just that!
Happy
Posted
Great claims process I switched from State Farm huge difference
Response from Vault Insurance· Nov 14, 2022
Thank you for taking time to share your feedback with us! We are so glad to hear you've had a positive claims experience. If you need anything, you can always trust Vault!
Brian S.
Posted
After hurricane Ian, it only took a week to settle the claim. It was fast and the Vault was professional and curteous.
Response from Vault Insurance· Nov 14, 2022
Brian, thank you for taking the time to share your positive experience with us. We understand how stressful it can be to file a claim, and we're thrilled to hear we've made it easier on you! Thank you for choosing Vault!
Melissa E.
Posted
Trevor Dickson was very helpful and responsive
Response from Vault Insurance· Nov 14, 2022
Melissa, thank you for taking the time to share your feedback with us! We're so thrilled to hear you've had a positive experience working with Vault.
