Average
32 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US Tax Shield provides our clients with outstanding tax professionals. Our seasoned tax attorneys / tax lawyers and enrolled agents have years of tax resolution experience helping thousands of clients – individuals, sole proprietors, partnerships, and corporations – solve their IRS and state tax liability problems.Regardless of your current IRS tax problem, US Tax Shield has a solution to meet your needs – a tax relief solution that will not only get the IRS off of your back, protect your assets, and remove stress, but potentially save you thousands of dollars as well.
US Tax Shield (ustaxshield.com) has 32 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Sam H.
Posted
I have kept constant communication in hope of resolving my issued. Instead I've gotten delayed and penalized by the IRS. I asked for an refund but who know if I am going to receive that. Don't recommend using Tax Shield to anyone!!
Mel W.
Posted
After A bad review back in 2016 they refunded some of my money...i than gave a 5 star positive review.....however i can not in good conscience let my 5 star continue ....yes they did refund some money back to us...but they ended up costing me more because of there slowness in handling the case.... i am sure the other negative reviews are not lies...they describe my dealings with these people perfectley...But again to there credit they did try to make things right at the end..i just wish they would have been more diligent while the case was in progress..
Response from US Tax Shield· Oct 13, 2017
Here at US Tax Shield, we strive for all of our clients to feel nothing short of satisfied with our services. We have a dedicated team that is ready and available to address any questions or concerns a client may have. Based off our last conversation, over a year ago, I’m shocked to be reading this. You and I spent an extensive amount of time going through your case and resolution. Per that conversation, I was able to clear up any confusion you had and we concluded with a mutual understanding. The utmost client care is a continuous responsibility for us that we take seriously. Should you need further clarification regarding your case, we are always available and willing to discuss. As you know, you can call us at any time during our business hours. Respectfully, Adrineh Telime Client Services Manager -------------------------------------------------------------------------------------------------------------------------- Mr. Weaver, I'm glad that we were able to address the misunderstanding. We value your time and your satisfaction is our top priority. Please feel free to contact us should you need anything in the future. Respectfully, Adrineh Telime Client Services Manager
Candice M.
Posted
It took us a lot longer than it should have to get our tax situation resolved. When we first contacted Tax Shield they out sourced our case to an independent attorney. Mr. Morales was the attorney and we could never get in touch with him and he never answered our emails. He would tell us one thing and it would never happen. Finally Tax Shield took us back from that attorney after about 2 years which nothing was accomplished at that point. I was so angry and the IRS had already kept two of our income tax return. So I complained about it and I finally got someone with Tax Shield and got things going but, we had to start from scratch but that really sucked because my husband was now making a lot more money and it made a difference with our situation. We had to pay a lot more than we should have. The person(s) that helped me with the hardship and helped me with the offer in compromise with the IRS was awesome. It took several months but we got it settled and paid off. I couldn't remember their names but, they were very good! Thank you!!
