Excellent
266 reviews
US Post CompanyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores.Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement.No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
US Post Company (uspostcompany.com) has 266 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 10 reviews with 3 stars · Clear filters
Randy S.
Posted
Would like shipping options and estimated delivery date
Response from US Post Company· Jan 6, 2026
Thank you for your feedback. We appreciate you taking the time to provide feedback, and I agree that making estimated shipping dates visible on the cart screen is a great idea. I have our website designer looking into adding this feature for future customers.
Gerard S.
Posted
Package is having problems arriving in Europe from New York. After a week via Indianapolis, it finally arrived in Chicago. Europe is still nowhere in sight
Response from US Post Company· Apr 16, 2025
I'm not sure you have the correct company. We don't ship orders to Europe.
Jeremy N.
Posted
I had a question and started a chat and no one ever talked with me. I sat for over 5 min and not so m cut as a hello. I figured it out on my own.
Carlos M.
Posted
Took a long time for shipment to arrive, we were not able to get all doors engraved.
Gully P.
Posted
Products are well made, but organization seems to be suffering. Was sent wrong stickers initially, then upon a supplemental order, items were sent to wrong address, and the representative just kinda shrugged
James D.
Posted
I don't like to be nickel and dimed. Do not like all the miscellaneous little add on charges for small items. I ordered a plaque to go with a mailbox to show my address. Price was displayed for the plaque, then had to add another $10.00 because I selected a standard post. Also, shipping charges are misleading. Was told shipping was $39.99 then after checkout saw another add on shipping charge for $19.99. So it looks like US Post Company charged an extra $19.99 just for taking the order. I selected US Post Company to order a Gains mailbox because the price was a little less than some other options, I found online. After having to pay for the shipping+extra shipping charge and all the little add on items, I think a better price could be found. I will say the customer support navigating the website to find all the pieces was very good and helpful
Response from US Post Company· Sep 10, 2024
James, I have looked into your order. The double shipping cost is a mistake. I will give you a call and get this corrected.
PAUL B.
Posted
When I tried to order a product I found the website to VERY DIFFICULT to navigate. It made me answers questions when I just wanted to shop around. Then when I went to order there were a lot of things to fill out. Not a smooth experience. I almost decided to purchase with someone else. But I choose to stick with it and ordered. I am pleased with the product.
Jeff D.
Posted
Parts were right on thanks. The shipping time was crazy long. I guess in this day and age of Amazon and next day to three day delivery has spoiled America. But three weeks is a bit much.
