USA Health and WellnessReviews of usahealthandwellness.com

I understand covid played a part in shipping times but almost three months was very frustrating. The unit was very easy to assemble. We’ve only used it once but so far we are very pleased with this unit.

After several months of research on my own re: products and health and wellness benefits and skepticism re: executing a large purchase over the internet, I was fortunate to connect with Garen at USA Health & Wellness. Garen's knowledge and experience with the Infra-Red saunas was most apparent, as were the reviews I read. Garen answered my questions with clarity and specificity, and provided the guidance I needed re: product strengths and weaknesses, thus simplifying my buying decision and giving me the confidence to purchase a TheraSauna TS5753. Although my order was delayed because of COVID related supply chain issues, Eric (customer service) was highly professional and quickly responsive to all my inquiries, keeping me informed as to the cause of the delay and the ultimate date of delivery. My sauna is meeting my expectations and after 5 weeks, I have experienced a decrease in my BP readings that are consistent with a health benefits study I had read during my research phase. Additionally, I am experiencing improved joint flexibility and am much more relaxed after each session. I am most impressed and confident with Garen and his team, as they are highly professional, honest, responsive, and totally focused on making sure their customers receive first-rate service experience. I recommend anyone researching Infrared Saunas to simplify their search and connect with USA Health & Wellness. Michael S. - Wilson NY

USA health and wellness was absolutely wonderful to work with! The ordering process was amazing, we were walked through everything amd told about the sauna we wanted in detail. Their customer service representative Eric kept in contact the entire time ensuring we knew that our Santa was coming, that we would be contacted for a timely delivery, and to let them know if we needed anything. I definitely would recommend USA health and wellness.

I purchased the TheraSauna TS8454 4-Person through USA Health & Wellness after endless research. Garen took the time to listen to what I was looking for and not only went over my options but was very knowledgeable and explained in great detail the differences between all the offerings. The Sauna was delivered on time and they kept me informed all along the way. They returned all inquiries promptly. I would highly recommend them. I had a great experience and so far the Sauna is as advertised. We use it daily. It was not difficult at all to assemble but I would recommend 3 people for the 4 person due to the weight.

They were quick in answering back and try to be helpful with answers to question on product information.

VERY PLEASED WITH SAUNA. OTHER THAN TAKING A LITTLE LONGER THAN EXPECTED, I HAVE NO COMPLAINTS. I DID RECEIVE EXPLANATION AS TO WHY SAUNA WOULD BE LATER THAN EXPECTED. TEMPERATURE DOES NOT FLUCTUATE AS ADVERTISED AND HEATS UP FAST. MUCH BETTER SAUNA THAN ONE I REPLACED IT WITH.

Quality of unit overall is very good. Directions needs some work. My sales agent Garen Manzo was very good and followed up with any questions I had. On the other hand customer service rep Eric Westbrooks’s was not the easiest to work with.

This company is a delight to do business with. Unlike other companies, a live person immediately answers the phone and provides you with the info you need. in addition, they have sent me messages to tell when the tub when into production and when it was scheduled for delivery.