OVHcloud USReviews of us.ovhcloud.com

Bhai ye game start bi nahi horaha hai

OVH is an extremely irresponsible service provider. My server order has been pending for over 72 hours without any action. During this time, I reached out to their support multiple times, only to receive vague and dismissive responses. Their lack of accountability and professionalism is truly disappointing. A company that operates this way has no place in the industry. Avoid them at all costs!

Fast service, best solutions

My experience with OVHCloud has been frustrating from the start. After purchasing a server, my account was put on hold for over 48 hours with no clear updates from support. I had to follow up multiple times before they finally verified my account. Once I finally got access to my server, I checked the reputation of the assigned IP before configuring anything and it was already listed on multiple blacklists. I requested a clean IP, since I hadn’t even used the server yet, and it wasn’t my responsibility to deal with previous issues. OVHCloud’s response? "We can’t do anything. If you don’t like it, cancel the service." What kind of company assigns blacklisted IPs and expects the customer to fix them? Why don’t they verify IPs before handing them out to users? I wasn’t asking for a favor. I was paying for a service that should work properly from the start. If you’re looking for a reliable provider, avoid OVHCloud. Their slow verification process is frustrating enough, but worse, they assign unusable IPs and take zero responsibility when you ask for a fix.

I recently encountered some limitations due to US-based restrictions, which made it necessary for me to cancel my service with OVHcloud US. Initially, I was concerned about their no-refund policy, but their support team, specifically Ayele K, handled my request quickly and professionally. Even though refunds aren't typically provided per their Terms of Service, they made an exception and processed mine as a courtesy, which I greatly appreciate. Their responsiveness and customer-focused approach made all the difference. Overall, while some policies may be strict due to regulatory reasons, their support team is top-notch and willing to assist where possible. Kudos to OVHcloud US for their excellent service! ⭐⭐⭐⭐⭐

I haven't really found a better value. This is where I moved all my infrastructure.

I am an old customer of OVHcloud US and have been using a dedicated server before. Recently, I planned to apply for a public cloud machine quota, but their support has been working for a week and still hasn't approved my request. After spending hundreds of dollars for more than half a year, they asked me to upload sensitive personal information. Very bad experience, I will not choose their solution Timely remediation, I give the rating recovery one star.

I would like to take a moment to express my sincere gratitude for the excellent support I received from the US OVH team regarding my billing prepayment and service renewal issue. First, I want to thank Oscar P. (OVHcloud Support) for his prompt and efficient responses throughout the process. His assistance was invaluable in addressing my concerns and ensuring everything was clear. A special thank you to Porchea M. (Customer Support Specialist) as well, who professionally and quickly resolved my issue with the service renewal and billing setup. The way Porchea handled the matter left me very impressed with her expertise and efficiency. Additionally, I would like to acknowledge the efforts of the colleagues from the Digital Billing Team who were responsible for processing and resolving my billing queries. Your seamless collaboration and attention to detail ensured that the entire issue was resolved smoothly. The level of after-sales service I experienced from US OVH was outstanding. The communication was smooth, and the entire team worked together to provide a comprehensive solution, making the whole experience very comfortable and reassuring. I highly recommend US OVH for their top-notch customer support. Thank you once again for your excellent service!