Excellent
92 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Genuine leather and alternative metal bracelets, necklaces chokers and earrings for men women and teens. Trend setting and highest quality fashion jewelry. All hand made with custom sizing and other options available. Unlike many of our competitors, we use only the finest materials available free of lead and other harmful chemicals.
Urbansurvivalgearusa (urbansurvivalgearusa.com) has 92 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 6 reviews with 1 star · Clear filters
Sophie S.
Posted
I haven't received the item yet 😕
Response from Urbansurvivalgearusa· Aug 23, 2025
International first class shipping can sometimes take a few weeks especially to Australia - Maybe your bad review was a little premature?
Virginia R.
Posted
The bracelet broke right away.
Vicky F.
Posted
Let me start by saying I love the products and I have purchased a few with no issues. However, my last bracelet purchase for some reason was way too small (size I usually get). I called the phone on the receipt to see how I could exchange fir the correct size. I had to leave a message abd never got a return call. I sent a message to the email on the receipt. I was told to return where I purchased it. I informed them it was a direct purchase from them. I never heard from them again. Two weeks ago I packaged the item and returned it to the return address on their package with z note and my receipt. I have not heard a word or received a replacement. I am so disappointed because I love their stuff. Customer service appears to be an issue.
Vance P.
Posted
I purchased a necklace and it didn’t fit. I reached out to get help on returning both via email and chat on their website. I was met with terrible unprofessional responses in both platforms. When I asked how to return it I got this response “just return it, there is no form.” When I asked if would provide return label I got this response “I’m running a business, not a charity. I already provided free shipping.” No need for the attitude and don’t recommend ANYONE supporting this “business.”
William A.
Posted
According to the USPS, they never received the product for shipping. Just a notice that it would be coming.
Response from Urbansurvivalgearusa· Jun 26, 2024
This appears to have been lost or stolen in transit it was dropped timely at our local Post Office. I will see that a replacement is sent immediately. I am so sorry for the inconvenience.
Kenneth B.
Posted
Originally I purchased a bracelet after a short amount of time it snapped when I respond replied and reached out to the makers I was given the proper instructions on how to care for their leather bracelets and wearing instructions which were very very basic don't get wet don't wear in the sun don't wear when you're going to sweat. Which pretty much eliminates any time of wearing the bracelet they did not offer me a replacement or a compensation or anything like that toward another. I guess my better judgment I purchased a second bracelet of the exact same kind this one broke within a matter of days. I reached out and received no response
