Unsold.comReviews of unsold.com

OMG!!! I placed a 1 star review today,as I just knew now that they filed bankruptcy but just how frustrated I am as I did not get any EMAIL informing us all along since last year. I will re review until I get a REFUND from our pre booking Promo they have for Queenstown NZ. Where do I start from here to get our FULL REFUND.Pls Share kindly. Thank You Unhappy Nurse

Hi, As many others I pre paid a hotel stay but was told they went bankrupt so I submitted refund request and yesterday they wrote me an email asking for bank account details. Today I have checked my account, money is there. So, even though I had to wait months, I have been refunded. Giuseppe

Bonjour, J’ai eu le même problème que vous j’ai payé un voyage pour les Maldives un peu près trois cents 50 € puis lorsque j’ai voulu réserver mon hôtel le site était fermé cause de Covid. J’ai fait ma réclamation avec mon adresse mail ils m’ont dit qu’il me recontacterai mais je n’ai aucune nouvelle. Et lorsque je retourne sur le site avec mon adresse mail ils me disent que la demande est déjà transféré. Que pensez-vous faire? Creons-nous un groupe pour les poursuivre ? Deborah

Along with most others on this site, I pre paid a hotel stay but was told they went bankrupt. My booking was cancelled (it was placed via Expedia of all vendors). Submitted refund request in August 2021, STILL WAITING. Can’t do a chargeback due to it being over 90 days. Lesson learnt.

I had bought a super saver package for Bangkok in Dec. 2020 that I could use during the next 24 months and never received a message that the company had to close down. I just realized it happened when trying to see what was available. Even though they claim they would refund everyone, I have fulfilled the form of the site but received no answer so far. I hope my bank will find a solution. There is a group on Facebook with people having the same problems...

I just saw this on the Unsold.com website. Also a friend of mine who bought a package from Unsold just received her money back so it looks like we will hopefully get it. Updated 12/15/2021 Unsold.com has already refunded a large percentage of our customers. We would like to inform you that we hope to have everyone refunded in the next 90 days. We are 100% committed to refunding all customers and will deliver on that promise. We appreciate your continued patience during these unprecedented times of the pandemic and will process your refund as soon as possible coming up. We regret to inform you that despite all efforts, Unsold.com has been forced to cease normal business operations effective immediately and has had to cancel all future travel reservation(s). Like so many others, our business has succumbed to the unrelenting effects of COVID-19, including the new delta variant that continues to wreak havoc on the travel industry. Extended government-imposed travel restrictions and additional lockdown requirements, hotel closures, rising fulfillment costs, and massive cancellations have resulted in exorbitant unforeseen costs. These factors have made it impossible for Unsold.com to continue normal operations. The real cost of COVID-19 in the world is very high. Like so many around the world, the Unsold.com family too has suffered from the loss of life and livelihoods; with the final blow being to those who trusted us with their travel plans, our clients. We are working with our suppliers to attempt to lessen the negative impact of our business closure on your future travel plans. Please contact your hotel or accommodations provider directly for information related to any pending reservation(s) you may have. Our team is striving to refund all customers that we can over time. Refunds will be processed in the order they are received here — Unsold.com Team Updated 12/15/2021 Unsold.com has already refunded a large percentage of our customers. We would like to inform you that we hope to have everyone refunded in the next 90 days. We are 100% committed to refunding all customers and will deliver on that promise. We appreciate your continued patience during these unprecedented times of the pandemic and will process your refund as soon as possible coming up. We regret to inform you that despite all efforts, Unsold.com has been forced to cease normal business operations effective immediately and has had to cancel all future travel reservation(s). Like so many others, our business has succumbed to the unrelenting effects of COVID-19, including the new delta variant that continues to wreak havoc on the travel industry. Extended government-imposed travel restrictions and additional lockdown requirements, hotel closures, rising fulfillment costs, and massive cancellations have resulted in exorbitant unforeseen costs. These factors have made it impossible for Unsold.com to continue normal operations. The real cost of COVID-19 in the world is very high. Like so many around the world, the Unsold.com family too has suffered from the loss of life and livelihoods; with the final blow being to those who trusted us with their travel plans, our clients. We are working with our suppliers to attempt to lessen the negative impact of our business closure on your future travel plans. Please contact your hotel or accommodations provider directly for information related to any pending reservation(s) you may have. Our team is striving to refund all customers that we can over time. Refunds will be processed in the order they are received here — Unsold.com Team

Based on another customer's advice we managed to get full refund for our bookings. I recommend to contact Waylon White waylon.white(at)unsold.com or management(at)bookvip.com and ask for refund. It took him 3 weeks to reply but it was worth waiting. Christmas miracle :)

I bought a voucher in June for a supposed Sydney trip in July, but I have to cancel because of the lockdown, I able to do so and I'm allowed to use it on a different trip, I just remembered to use it now but the website is not available, I did not receive any email to inform me about them closing down, I emailed their support but it doesn't go through anymore. Looks like they took off with our money. Paid $366.09