Unlimited Vacation ClubReviews of unlimitedvacationclub.com

Refused Full Refund ($358 deposit). We demand the full refund because the company failed on two critical points: 1. Contract Breach & Obstruction: The company failed to provide the necessary Tax Identification Number (TIN) in the contract documents. This omission made it impossible for us to use the required Certified Mail cancellation method, deliberately blocking our legal right to rescind. 2. Deceptive Pricing: The true cost was misrepresented, including a mandatory $599 fee PLUS hidden, unclear nightly rates not disclosed during the sale. This company engages in deceptive practices and obstructs consumer rights. Avoid this contract.

Soy socio y por error hice una reservación en otro resort No es disculpa pero para mi el dreams puerto Morelos es el dreams Riviera Cancun Resulta q el dreams puerto Morelos es el hotel q anteriormente era el Secrets Silversands y posteriormente paso a ser el Hyatt ziva Mientras me ayudaban a resolver mi problema dentro del dreams Riviera Cancun me ofrecieron poder utilizar las instalaciones Obviamente desayunamos y nos quedamos en las instalaciones mientras me ayudaban a resolver mi problema Después de varias horas entre uvc y el hotel no se pudo resolver nada Al final en el hotel dreams Riviera Cancun me cobran el day pass No puedo creer q me cobren esta parte máxime q me trataron de ayudar a realizar el cambio de hotel De q se trata ? Da pena q teniendo una membresía ultra power no me ayuden en nada simplemente es una burla tener una membresía de este tipo No se como pueda subir los videos del personal del dreams Riviera Cancun q son patéticos

My issue is specifically with Ulifestyle Collection. The discounts are just ok, but they sold me an upgrade that came with 205,000 travel credits and a 7-day travel certificate for a free stay up to $15,000 in value. However, after paying $4399 for the upgrade, I went to go and book travel the next day. First of all, to book with a certificate or credits, it immediately takes you to a completely different site that doesn't even look or feel like the main website you access your membership on. The hotel selection and dates was a fraction of what is available on the paid travel site. Very few properties and and none I would actually want to stay at (3 star hotels in Mexico, Dominican Rep, etc). Furthermore, suddenly, NONE of my travel dates wre even available. The membership upgrade has a 10-day calendar recission period - but you guessed it! Good luck trying to get a hold of them to cancel! My salesperson was Frederick Jones (833-473-1674 xt. 101791) assuming that's even his real name. Every time i have tried calling him since the date of purchase, my calls go immediately into voicemail......not likely a coincidence. I ended up disputing the charges with my credit card, so I don't think I will suffer a loss, but I will caution everyone about their predatory and unscrupulous business practices.

No compren tiempos compartidos con ellos UNLIMITED VACATION CLUB (UVC) es una estafa con solo buscarlo en google se pondrá dar cuenta de la cantidad de quejas que hay por el mal servicio, incumplimiento de contrato, etc.. en mi caso nos vendieron puras mentiras nada que ver con la plataforma que tienen sus descuentos no son lo que dicen ser y literal encuentras los mismos descuentos en un agencia de viajes (price travel) por ejemplo. Evítense un mal momento y perder su dinero ha sido un tema cancelar y ver que va a pasar con el anticipo que nos dieron. Está gente tiene oficinas al parecer en todos los hoteles HYATT tengan cuidado no es lo que dicen ser en la plática de ventas te van a mentir y a envolver para que les compres pero no les crean no caigan como yo caí yo por mi parte pondré mi queja en profeco a ver qué sucede. Ya investigando bien esta empresa tiene cientos de quejas en profeco y hasta denuncias penales. No se dejen estafar yo caí por wey espero que a nadie más le pase. Y que mal por Hyatt que se prestan a esto yo pensé que eran una empresa seria. Estamos preparando un reportaje si usted también fue afectado por esta empresa favor de responder por este medio. Gracias!

No recomiendo comprar con esta compañía. Han demostrado ser poco responsables y nada transparentes. Al momento de presentar un reclamo, no dan la cara y prolongan el proceso hasta que pasa el tiempo suficiente para evitar devolver el dinero. Tengo un viaje programado para el sábado 6 en Punta Cana y, después de venderme una oferta donde me aseguraron que los niños estaban incluidos, ahora resulta que no lo están y me quieren cobrar 800 dólares adicionales. Esto es completamente inaceptable y demuestra una falta total de profesionalismo y seriedad.

Just got back from Secrets Akumal and I honestly have to warn people about what happened. We recently discovered the Secrets resorts brand and were SUPER excited — we thought this would become our new vacation spot for years. And the first day really felt like that. The resort was gorgeous, the food was great, the beach was beautiful, and our ocean-view balcony room was amazing. Then everything went downhill. We were approached about this “90-minute anniversary presentation” where they said we’d get a $300 spa credit just for attending. We figured sure, why not? BIG mistake. It turned into almost 3 hours of a hard, aggressive sales pitch. Multiple people kept pushing a timeshare that costs hundreds of thousands of dollars. And the moment we said no, they just kept rotating in new people to try and pressure us more. They would NOT take no for an answer. It was honestly so uncomfortable. The whole thing completely ruined our vacation. We spent thousands of dollars to relax at what’s supposed to be a high-end resort — not to be trapped in some scammy sales pitch. I’m honestly disgusted that Hyatt lets this happen at their properties. We thought Secrets would be our new go-to vacation destination, but after this? Never again. We’re done with Secrets and probably with Hyatt altogether. Just wanted to warn others so you don’t fall into the same trap.

Review of Unlimited Vacation Club — Avoid This Service Our experience with Unlimited Vacation Club has been deeply disappointing and, in our view, highly misleading. What was presented as a simple and flexible travel opportunity quickly turned into a series of withheld details, contradictory information, and shifting conditions. During a two-hour presentation in January 2025, we were offered a travel certificate as an alternative to becoming full members. We initially declined because we had no intention of traveling in 2025. The sales representative then assured us — clearly and repeatedly — that we would have two full years to use the certificate. Based on that assurance, we accepted. What we were not told is that we had only five days to cancel the certificate. We discovered this fact in November 2025 — far too late to act on it. Throughout the year, we called multiple times to confirm that the certificate had been activated. Every single time, a different agent told us it was already activated and that everything was fine. Last week, we finally learned the truth: The certificate was never activated. We must travel before January 2026 or the certificate becomes invalid — not the two years we were promised. New conditions were added, including a required 2-to-4-hour sales presentation to join Unlimited Vacation Club. We have been calling repeatedly to request a refund, but we are still waiting for a resolution. After reading other travelers’ reviews, it is clear that our experience is not unique. The pattern is consistent: crucial information withheld, inconsistent answers from staff, and conditions that change over time. Our strong recommendation: avoid Unlimited Vacation Club. If you do not want to deal with misleading sales tactics, unclear terms, or unexpected obligations, do not get involved with this program. The risk of being trapped in a situation you did not agree to is simply too high.

My wife and I went to Cancun July 30-August 5, 2025, for a short vacation. We stayed at Hyatt Vivid Grand Island and were greeted by a friendly staff the day we arrived. They told us they had other properties in Cancun and would like to show us some. We were assured this was nothing like a time share, so we agreed to go they said they'd give us breakfast and show us around. After breakfast they wanted to tell us about other locations they have around the world. They escorted us to a high-pressured sales room to join with other victims. They started the sales pitch and because of my confidence in Hyatt organization we agreed to hear the presentation. I told the presenter I was 85 years old and had no plans for long term travel, he said no problem you can transfer this to your children. We were sold a 20-year travel package with flyback. Because of our confidence in Hyatt organization and the fact we could transfer to our children we listened. We told them we planned to travel to Greece in 2026, and they said great because they have properties there and we'd save 25% with them. He said the cost for the 20-year period was $20,000, we could make payments, but we decided to pay it all up front. When we left there, we realized we were too old to buy into this program but because we could transfer it to our children maybe it was a good deal. The following day we got a call from Unlimited Vacation Club we needed to sign a 5-year contract for flyback. I told them I wouldn't sign anything until I got home and had a chance to read it and that we were promised flyback for our 20-year contract. The following day we got an email that our flyback was voided for failure to sign. At this time, I realized it was a scam. Our trip to Cancun was all inclusive but we were denied access to some of the things we already paid for. The truth of the matter is we were disappointed after the first day because of how we were treated. After we arrived back in Noth Carolina we heard from I-JVC and were told our package only covered Central America not anywhere in the world like we were told. They agreed to upgrade us for extra money to include Europe which we declined. We were told nothing but lies from IJVC and bought this package because of our confidence in Hyatt Hotels, which is affiliated with them. We will not recommend anyone to stay at the Hyatt Hotel and not only were we treated poorly during the last few days of our trip, but Hyatt is also just as much involved in this scam as Unlimited Vacation Club. We paid for our all-inclusive stay at Hyatt Grand Vivid and gave a $20,000 tip. I hope others don't get conned like we did. Hyatt Hotel and Unlimited Vacation Club are nothing but scammers, BUYER BEWARE!