Shannon
Posted
Buyer Beware: NOT What it appears
Firstly, I read the reviews on this site. I went back to my cart and took pictures because it says that any order $1299 and over will have free ship. I called up and spoke to a sales person. I didn't make an argument, I simply asked what will the shipping be on my order. He told me $200, - I had $2k in my cart, so clearly I did qualify for free ship according to the language of the terms written on their website. The salesperson said he would discount it to $150. I told him that I read on the website any order over $1299 would be free ship; he said. "for each item." Hmmm; I said. Why ever would I negotiate with someone over the phone and believe them when their website is in writing and they don't honor it. I am a bit flabbergasted, and disappointed because I spent a couple of hours perusing their site to get what I needed. So that was a waste. Thank you for all who reviewed this company and their service. I would never in a million years have thought to confirm about free shipping if I hadn't read it here.

