Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com reviews

317 approved reviews, newest moderated first

Not H.
Posted Jul 4, 2022
Never arrived - twice!!
I ordered in february. In may i sent them an email to say it hadnt been recieved. They then said they shipped another one ( late may) its now 1st week in July and its still not here. !!
Response from Unitrophy.com· Jul 6, 2022
Dear Nelson Hamilton, We are so sorry for all inconvenience in this case. Our team has received your request about your order in April. We're communicating with the relevant parties for an update, and as soon as we receive an update, we'll keep you informed. We appreciate your patience with this matter. Thanks for contacting Unitrophy's customer service. Have a great day!
Report
Black S.
Posted Jun 30, 2022
Amazing service and helped me out alot
Amazing service and helped me out alot
Response from Unitrophy.com· Jul 1, 2022
Dear Black Shadow, Thanks so much for the feedback. We felt very appreciated after hearing your kind words about our abilities. As you suggested, we will continue improving our services and products to meet customers' satisfaction. Thanks again for your wonderful feedback! -Unitrophy Team-
Report
Tc B.
Posted Jun 29, 2022
My husband loves his hat
My husband loves his hat. The product came quickly especially for a personalized gift. The quality and graphics are amazing.
Response from Unitrophy.com· Jun 30, 2022
Dear Tc Boatrigh, Thank you so much for your wonderful feedback, and your faith in using Unitrophy's services. We are delighted that you’re enjoying your purchase. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know. We’d love to hear from you again! If you use our products or services in the future and would like to leave more feedback, please contact us. Have a wonderful day! - Unitrophy Team -
Report
Amanda W.
Posted Jun 24, 2022
I truly loved this product
I truly loved this product. It was packaged and shipped with such good care and was truly made with great quality. Will definitely shop with Unitrophy again!
Response from Unitrophy.com· Jun 26, 2022
Hi Amanda Walsh, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Report
Eric S.
Posted Jun 21, 2022
Product was exactly what was advertised…
Product was exactly what was advertised and tracking on the shipment was excellent. My son loved it, thank you!
Response from Unitrophy.com· Jun 21, 2022
Dear Eric Snook, Thanks so much for the feedback. We felt very appreciated after hearing your kind words about our abilities. As you suggested, we will continue improving our services and products to meet customers' satisfaction. Thanks again for your wonderful feedback! -Unitrophy Team-
Report
AJM
Posted Jun 18, 2022
Excellent product
Excellent product. Easy to design and order. Quick delivery. My son loved it.
Response from Unitrophy.com· Jun 20, 2022
Hi AJM, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Report
Dewayne F.
Posted Jun 18, 2022
You keep referring to a requested…
You keep referring to a requested refund and I was very specific when I said "I do not want a refund" only that I wanted what I ordered. Now looking back at other reviews, a lot of your customers have had a similar experience with you as I have. Your company is a joke, just like all the other advertisements that pop-up on social media.
Response from Unitrophy.com· Jun 20, 2022
Hi Dewayne Fordham, Hope you are doing well! We are so sorry for all inconvenience this may cause you. As our previous conversations, we are willing to support you in case we send you the wrong merchadise and the faults from our end, following our policy at https://unitrophy.com/policies/refund-policy. However, in this case, we sent you the right merchadise you ordered and we showed clearly the record of your order which included the quote ""The secret of life? Just enjoy the ride" in email. Besides, you said that you sent us a photo of the order you put on the cart, but please note that the date that the image was captured is on May 10, 2022 and it was not finished the payment yet. And your order was placed on May 13, 2022, at 3:59 pm that means there are some changes within that time. We truly apprecite your understanding and we just follow the information you put on the website. In this case, we are trying to give you better support and we know that this is an unexpected situation for both sides. Please reconsider both options we give you in the email and if you are satisfied with any option, please keep us informed. Then, we would make an effort to give you the best support in this case. Thank you for our time and have a great day! - Unitrophy Team -
Report
Robyn D.
Posted Jun 8, 2022
Beautifully done I am so pleased with…
Beautifully done I am so pleased with this purchase.
Response from Unitrophy.com· Jun 8, 2022
Dear Robyn Durr-Henry, Thanks so much for the feedback. We felt very appreciated after hearing your kind words about our abilities. As you suggested, we will continue improving our services and products to meet customers' satisfaction. Thanks again for your wonderful feedback! -Unitrophy Team-
Report