Great
375 reviews
United Regions Van LinesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Long Distance moves are never easy… unless you use the right moving company. United Regions Van Lines is your trusted neighborhood, national and international moving specialist. Managed and operated by a team of dedicated moving professionals, we have moved people from suburb to suburb and halfway around the world. No matter the size of the move, we never compromise on our professionalism and attention to detail.
United Regions Van Lines (unitedregionvanlines.com) has 375 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
375 approved reviews, newest moderated first
Joshua P.
Posted
Punctual and ready to work, the three individuals arrived and worked tirelessly from morning to early afternoon, completing the task two hours ahead of schedule. They are experts who put in the necessary time and effort to ensure the job is done correctly. They've breathed new life into my new home. Thanks a lot!
Benji J.
Posted
We'd heard good things about URVL but didn't expect them to go above and beyond. When a sudden rainstorm hit during our move, the team acted swiftly to ensure none of our belongings got wet. Their efficiency and dedication truly impressed us. It's not just about moving items; it's about the experience, and they nailed it!
Response from United Regions Van Lines· Sep 20, 2023
Thank you for sharing your experience. We're glad to hear our team was able to act quickly and keep your belongings safe during the sudden rainstorm. It's our goal to provide not just a service, but a great experience. Thank you for choosing us! - United Regions Van Lines
Unger E.
Posted
Both my partner and I have demanding jobs with unpredictable hours. We needed a moving company that could adapt to our tight and often changing schedules. URVL was phenomenal in this aspect. They offered after-hours packing and moving services, ensuring our move didn't disrupt our work commitments. The team was discreet, efficient, and understanding of our unique needs. For the busy professional, URVL is a game-changer!
Response from United Regions Van Lines· Sep 20, 2023
Thank you for your feedback. We're happy to hear that our flexible service hours were able to accommodate your busy schedules. It's great to know our team was discreet and understanding, helping to make your move smooth and stress-free. Thank you for us! - United Regions Van Lines
Isaiah G.
Posted
Due to unforeseen circumstances, I had to move out of my apartment with very short notice. Panic set in as I scrambled to find movers who could accommodate such a last-minute request. URVL was not only available, but they also approached the situation with utmost professionalism. Within hours, they had a team ready to pack, load, and move my belongings. Their efficiency and swift response turned a potential disaster into a smooth transition.
Response from United Regions Van Lines· Sep 22, 2023
Navigating last-minute changes can be overwhelming. We're pleased we could step in and alleviate some of the stress from your sudden move. Being there for our clients in such crucial times is paramount to us. We're glad to hear you felt supported and had a seamless experience. Should you require any further assistance in the future, please don't hesitate to reach out. Warm regards, United Regions Van Lines.
Alec P.
Posted
My elderly parents were moving to a smaller home after 40 years in their family house. Given their age, the emotional and physical stress of the move was a major concern. URVL, with their considerate approach, made it seamless. They were attentive to my parents' stories about certain pieces, handled every item with care, and took the extra time to ensure everything was placed just right in the new home. Their sensitivity to my parents' needs went beyond just moving boxes—it was about moving memories.
Response from United Regions Van Lines· Sep 22, 2023
We're honored to have helped your parents during this significant transition. Every item, especially the memories attached, is precious to us. Thank you for entrusting us with such an important move. Warmly, United Regions Van Lines.
Horace M.
Posted
This wasn't my first time moving, but it was definitely my best experience thanks to URVL. Their professionalism and efficiency were beyond what I'd expected. Everything from booking to unloading was smooth, and the price was reasonable too. I'll be using URVL for all future moves.
Response from United Regions Van Lines· Sep 22, 2023
We're delighted to hear that we surpassed your expectations! It's always our goal to provide a seamless and professional experience for our customers. Thank you for entrusting us with your move, and we look forward to assisting you in the future. Warm regards, United Regions Van Lines.
SHIMOMURA T.
Posted
We're a big family and had to move two houses at the same time. We were stressed out just thinking about it, but URVL made it a breeze! The team coordinated the moves seamlessly, ensuring everything got to where it needed to be without a single hiccup. Exceptional service!
Response from United Regions Van Lines· Sep 22, 2023
It's always our goal to simplify complex moves, especially for big families like yours! We're thrilled to hear that our team could coordinate and execute both moves seamlessly. Your peace of mind is our top priority. Thank you for choosing us, and we hope to assist you in any future relocations. Warm regards, United Regions Van Lines.
SPB
Posted
As a military family, I would not recommend United Regions Lane Lines to my worst enemy. Not only did our quote change mid move, but the quality of the moving service we received was truly despicable. The movers left thousands of dollars of damage to our house that includes drywall, hardwood floors, paint, trim moulding, scratches to our genuine leather sofa, damage to a solid metal gun safe and scratches on a mahogany coffee table. Upon delivery we informed the movers and United Regions Van Lines customer service about the damage and nothing was done about it. When we contacted United Regions Van Lines to open a claim for the damage to the house and furniture and we were directed to their claims company - My Moving Claims.com. My Moving Claims.com customer service is just as terrible as United Regions Van Lines. When submitting a claim through My Moving Claims.com the portal is very archaic, so much to the point that it seems like they make it difficult on purpose so people get discouraged and not submit their claims. My Moving Claims.com portal has limits on how many items you can attach to your claim, how big your files are, if your pictures are labeled with your name, and how many pictures you can upload for one damaged area/item. Additionally, My Moving Claims.com does not allow you to log into the portal to view or update your case, you must submit a request to have them email you with an update. This process is truly terrible and gives United Regions Van Lines and My Moving Claims.com the upper-hand because they have the ability to state that the documents provided are incorrect, they never received the documents needed to complete the claim, or alleged that you never even submitted a claim (they attempted to assert these 3 excuses to us but I kept documentation of all the communication and claims we submitted). In a nutshell, please stay away from United Regions Van Lines. Their company, customer service and quality of service is not worth the risk of damages or issues.
