Bad
185 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Passport is a private passport and travel document preparation service that assists customers with completing and submitting U.S. passport applications. Our service helps simplify the passport process by preparing required forms, reviewing applications for accuracy, assisting with passport photo compliance, and coordinating shipping instructions for submission to the appropriate government facility.United Passport is a registered courier with the U.S. Department of State under the name 123 Access Travel Passports, allowing us to assist customers who need expedited passport processing through authorized courier channels.Our team focuses on making the passport application process easier and more efficient for travelers by providing guidance, document preparation support, and customer assistance throughout the process.Please note: United Passport is a private company and is not affiliated with the U.S. government or the U.S. Department of State. Government passport fees are paid separately to the U.S. Department of State when submitting an application.
unitedpassport.com (unitedpassport.com) has 185 customer reviews on Rated Honest, with an average rating of 1.8 out of 5.
185 approved reviews, newest moderated first
FH
Posted
Horrible scam - which Google perpetuates by driving the search result to the top. AVOID AT ALL COSTS! There is no "service" rendered - you fill out the whole application, only to find out that you didn't file it with the government. They refuse to process cancellations or refunds.
Jamie C.
Posted
This company is a total waste. First of all the sight makes you think that you are paying for a passport but you aren't you are actually just paying for them to fill out the application for you!! So you pay 200 + for an application that is free to fill out! DO NOT USE THIS SERVICE unless you like throwing away money! Im so disappointed and feel so scammed!! Its terrible that companies like this exist to deceive people out of their money!
Monica P.
Posted
Absolute scam. When I realized I canceled my order within 24 hours, and was told ‘the application had been completed’ so I wasn’t entitled to a refund but I completed the application online so the $183 service charge is absolute BS.
Vicki K.
Posted
Total scam. I realized my mistake within minutes of placing the order and reached out to cancel. You can't speak to anyone, only an online chatbot. I received a message that I would hear back within 1-2 hrs. The next thing I received was a notice 6 hrs later that my application has been mailed. Then another notice the next day responding to my cancellation that they will only refund 20% because the transaction is already complete. Total ripoff! And they are now in possession of all of the sensitive information that is given to renew a passport.
Dallas
Posted
YOU CAN REPORT THEM HERE: ---------------------- reportfraud.ftc.gov ---------------------- THEY PORTRAY TO BE A ONE-STOP SHOP TO GET YOUR PASSPORT. IN REALITY THEY ARE ONLY FILLING OUT YOUR FORMS AND PROVIDING YOU WITH PHOTOS. GO TO THE USPS OR OFFICIAL US GOVERNMENT WEBSITE FOR PASSPORTS. THIS IS NOT AN OFFICIAL US GOVERNMENT WEBSITE EVEN THOUGH THEY PORTRAY TO BE.
JF C.
Posted
A Scam. they charges me $183.55 only to send me a print copy of the application I completed online. I now have to pay and send me application to be processed. They provide no service at all
Andrew
Posted
SCAM!! Read everyone else’s review. I had the same issue. Google searched and it come up as a sponsored ad and they do seem to pose as a government site/affiliate. Disputing this charge with my credit card company as well as with Google for allowing them to be a sponsored ad and pose as a legit site for passport renewal services.
Katherine K.
Posted
Totally scammed like everyone else here. Thought I was clicking on a legitimate site and then when I got the confirmation email I realized it didn’t come from .gov sender so I panicked and realized I was screwed out of $360. No ability to get a refund either.
