Excellent
552 reviews
uniteddomains.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.
uniteddomains.com (uniteddomains.com) has 552 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
552 approved reviews, newest moderated first
nblout
Posted
Have been a customer of UnitedDomains for years and have never been given a reason to choose elsewhere. From domain extension selection to prompt and helpful customer support, thanks UD for being there.
Sarah
Posted
I had some trouble understanding my domain address as it showed up differently at confirmation than during the whole registration & sign up process so I became confused as I am not a tech person I also had some payment snafu , some how the site charged twice... BUT then when I entered the chat & used emails to try to clear the confusions, I was attended to right away & my problems were resolved! This is very helpful and makes a he difference as a paying customer. thank you
Response from uniteddomains.com· Oct 25, 2018
Thanks for sharing your thoughts with us, Sarah! I'm very happy to hear our support staff was able to assist you with both your questions. Even with our emphasis on simple domain management, there are some topics that can be a little tricky, so we ensure our support team is at the ready to resolve any questions our customers have. If there's anything else we can help you with, please let us know at [email protected]. Thank you again! Best regards, Travis at UD
SUKOR H.
Posted
very easy on the applications but I am not that quite comfortable with you sending response via postmails, as it takes quite some time
Response from uniteddomains.com· Oct 22, 2018
Thank you for your positive feedback, Sukor. Our policy is not to contact customers via postal mail, so we're unsure what type of communications you may be referring to here. If you'd like to contact out customer support team at [email protected] we would be happy to help. Thank you again! Best regards, Travis at UD
Paul W.
Posted
I like that I can reserve domains for upcoming TLDs but I do NOT like having my email sold by UnitedDomains to their partners. EDIT: Because I cannot comment on responses, here's an edit. Do you know about email aliases? You can use "+" to signify where you used an email address. I've received spam email from the alias I setup for UD. Obviously, I do not use this alias for other accounts. Proof that my account email was sold and/or harvested. My latest spam email (literally hours ago) is from "Fresa Technologies", advertising IT solutions. When Cloudflare opens domain registration for all, my domains are moving there and Gandi.
Response from uniteddomains.com· Oct 15, 2018
Hello Paul, and thanks for your comments. I'd like to stress that we do NOT share your inormation with any third party, either for free or by selling it. Like all domain registrars, we are required by ICANN to submit your contact details to an official Whois Database. This database is publicly accessible, which can lead to third-parties accessing it. Any such third parties are absolutely not affiliated with us. We offer a Whois Privacy service, which we are happy to assist with setting up. Please feel free to reach out to [email protected] if that's the case. I'm confident we'll be able to improve your experience. Best regards, Travis at UD Edited to Reply: The email a customer provides in their account at the time of registration is used to create the contact details we are then required to submit to the Whois Database, so if you used an email alias in your account at the time of registration, this is the email address that would be submitted to the Whois. Once again this database is public and all domain regstrars are required by ICANN to submit a domain registrant's provided contact details to it when that individual registers a domain name. At no point do we harvest or sell this information to third parties. I hope this helps to clarify. Thank you again.
Jennifer R.
Posted
I purchased a domain online - it took about 5 minutes with no trouble at all.
Response from uniteddomains.com· Oct 12, 2018
Thank you, Jennifer! Glad to hear your experience was quick and trouble-free. Best regards, Travis at UD
Sasho K.
Posted
Highly professional and efficient cooperation! Much appreciated
Response from uniteddomains.com· Oct 9, 2018
We really appreciate the kind words, Sasho! We do our best every day to earn our reputation, and we're grateful to have your recommendation. Thanks for choosing us! Best regards, Travis at UD
Tim R.
Posted
Always quick to register a domain name and happy to help you point your domain in the right direction when required.
Response from uniteddomains.com· Oct 9, 2018
Thanks a lot, Tim! We strive to provide quick and courteous domain registration, so it's great to hear we were able to do that for you. Thanks for your terrific feedback! Best regards, Travis at UD
Ashraf K M S.
Posted
very fast and helpful staff
Response from uniteddomains.com· Oct 3, 2018
We're happy to hear we could help, Ashraf! Thank you for sharing your feedback with us, and please feel free to contact [email protected] if we can assist you with anything else. Best regards, Travis at UD
