Great
534 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market.Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist.https://underpricer.com/
UnderPricer (underpricer.com) has 534 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
534 approved reviews, newest moderated first
Nadia
Posted
Quick answer to my call, very professional and very efficient.
Response from UnderPricer· Jun 2, 2026
Thank you for booking with us! It was our pleasure to serve you. Should you need any further assistance, please feel free to contact us at any time. Warm regards, Underpricer
Simone
Posted
Flight was cancelled however Underpricer provided full refund. Customer service was very good.
Response from UnderPricer· May 28, 2026
Thank you for sharing your experience with us! It was our pleasure helping you. If you have any questions or need anything else, feel free to let us know. Warm regards, Underpricer
Naveed K.
Posted
I had a positive experience overall. The process was smooth, and the team was helpful and professional.
Response from UnderPricer· May 28, 2026
Thank you for this feedback! We're glad your overall experience was positive. Should you have any questions, please feel free to let us know. Warm regards, Underpricer
AbhayKumar S.
Posted
The representative was very courteous. She understood my request promptly and took care of it.
Response from UnderPricer· May 28, 2026
Thank you for booking with us! We're glad you found our service team courteous. If you have any questions or concerns, please feel free to let us know. Warm regards, Underpricer
Octavia B.
Posted
Easy to find tickets, available when changes were made by companies, fixed my problem immediately
Response from UnderPricer· May 27, 2026
Thank you for booking with us! We're glad to hear that everything has been sorted out. Please know that we remain available in case you have any questions or concerns. Warm regards, Underpricer
Peter S.
Posted
Booked a round trip InterCaribbean Airlines flight from Puerto Rico to Tortola with Underpricer, via Kayak. (Lesson Learned #1: Use Kayak for research but book your flights directly with the airline, not with Underpricer.) InterCaribbean canceled our return flight less than 24 hours before departure time. To make our connecting flight home, we had to purchase tickets at an additional cost of $748 on top of the original $620 round-trip fare. When I requested a refund, InterCaribbean said I needed to speak directly with Underpricer. Underpricer offered us a $140 credit (23% of the original round-trip fare) and said the rest had already been paid out and could not be refunded. I appealed and they ended up just closing out our request. So at this point we have spent a total of $1,368 for two 40-minute flights. Underpricer has also claimed that the terms of the ticket purchase I agreed to said that the tickets were non-refundable. I assume this means that they think that I agreed that they could keep the money whether I received anything in return or not. (Lesson Learned #2: don't ever do business with Underpricer again.)
Response from UnderPricer· May 27, 2026
Thank you for reaching out to us, and we’re sorry to hear about your experience. Please allow us some time to look into the matter further. In the meantime, if you have any questions, feel free to let us know. Warm regards, Underpricer
Dragoljub C.
Posted
In the middle of the night somebody was being able to help me change return flight
Response from UnderPricer· May 20, 2026
Thank you for your kind words! It was our pleasure helping you. If you have any questions or need help with anything else, please don't hesitate to let us know. Warm regards, Underpricer
Timothy C.
Posted
Unfortunately my daughter and I had to cancel our trip to Spain, due to her mom's health. She was hospitalized for 3 days in Late April, is still in a rehab center, and may be for another two weeks, then once released, will need daily care for several months. We don't have a full diagnosis, but my daughter is unable to travel, since she will be caring for her mom. I took out travel insurance with Underpricer, but now they tell me this doesn't meet medical cancellation policy of the airlines. Ok, so What. That's why I took out travel insurance. Now they won't cover it and I am out not just the $3,000 plus in flight, but the $150 spent on their insurance. What a waste. Never again.
Response from UnderPricer· May 20, 2026
Dear Timothy, Thank you for sharing your experience with us. We certainly understand that you reached out because you were unable to take your flight as scheduled due to unforeseen circumstances. Please know that we coordinated your request with the validating carrier and asked them to explore all available options on your behalf. Unfortunately, our request was declined by the carrier. While your tickets were purchased through us, each ticket is subject to the applicable airline’s fare rules and policies, which we are required to adhere to. We sincerely apologize for the inconvenience this situation has caused and regret that we were unable to provide a more favorable resolution. We truly appreciate your understanding and hope to have the opportunity to serve you again in the future. Should you have any questions or require further assistance, please feel free to contact us anytime. Warm regards, Underpricer Thanks for reaching out to us, and we’re truly sorry to hear about this. Allow us to look into the matter further. In the meantime, if you have any questions, please feel free to let us know. Warm regards, Underpricer
