Undercover CondomsReviews of undercovercondoms.com

Still waiting for my packet order from 4 month back still no where to be see.

Worst online experience ever. I ordered a bulk order and after a few days they told me they didn't have it in stock and would have it sent direct from the manufacturer. After waiting about two weeks, they told me that the manufacturer had it on extended back order and couldn't give me any information on how long it would take, and asked if I would like to cancel the order. I canceled and bought from the manufacturer, who sent it without delay, and at 75 percent the cost. When a store lists a product they don't have it is their responsibility to have it in stock, and if they don't, they need to make it happen even if they lose money on the sale. The product I asked for is a leading brand that you can get at any drugstore. If they wanted to make it right they could have. Their customer service team gave canned responses and didn't even seem to read my emails. Horrid. Its clear from the reviews on this site that undercover condoms is unreliable and doesn't care about their customers. They wasted 2 weeks, and had zero interest in making it right.

Sent bad product and refuses to fix their mistake

Very bad attitude of their customer service. NO more order from them. They will trade you as stupid people after you made an order from them. My question is regarding customs fee, You could not find any word from their website. When I contact their customer agent from the live chat. They use very bad attitude to answer me is YOUR RESPONSIBILITY.

Shipment took way too long. Eventually, package has arrived, but in very bad condition. It looks like it was crushed on delivery and I can't be sure they are not damaged, so they thrown to trash. Don't waste your time.