Great
170 reviews
ECO-WORTHY UKHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ECO-WORTHY manufactures and sales renewable energy products since 2002. We are always making efforts to provide better solutions to off-grid home life. Solar panel, battery,bracket, power station.ECO-WORTHY keeps creating new products, trying to make every need of yours come true. Improving people's lives with independent clean energy is our mission and vision. We are committed to realizing the convenience of using electricity through independent clean energy so that people can get rid of the shackles of the power grid and no longer be limited to living within the transmission radius of the power grid.
ECO-WORTHY UK (uk.eco-worthy.com) has 170 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
170 approved reviews, newest moderated first
Martyn
Posted
Very pleased with the battery monitor. Postage was slow
Response from ECO-WORTHY UK· Aug 13, 2024
Hi Martyn， We are so grateful that you took time to share your positive feedback of our product and service. Your feedback means a lot to us. We will move forward with your inspiration. Thank you so much! Kind regards, Eco-Worthy UK
Mr Kim A.
Posted
I had a problem with my lithium battery, when contacted they replied quickly and asked me to check voltage which I did. They then accepted that it was faulty and sent me a replacement straight away. I will use them again in future.
Response from ECO-WORTHY UK· Aug 13, 2024
Hi Kim, Thank you so much for the kind words. We're so glad to resolve the problem of delivery. We strive to make every interaction smooth and pleasant. If there's any question while using the lithium battery, welcome feel free to contact our customer support team. Have a wonderful day! Kind regards, Eco-Worthy UK
Tomas T.
Posted
Came on time good value for the money great product easy to use
Response from ECO-WORTHY UK· Aug 9, 2024
Dear Tomas, Thank you for the wonderful review! We're delighted to hear that you've had a happy experience with Eco worthy. Your feedback motivates us to keep providing excellent service. Thank you for choosing us! Best, Eco-Worthy UK
Dom W.
Posted
Having ordered panels, inverter, and batteries the batteries were never delivered. Having questioned this was told to use tracking and wait, however, tracking company had no record of the number given, 3 weeks later offered replacement (not replacements originals never sent) still waiting to be able to complete a fair review of the equipment
Response from ECO-WORTHY UK· Aug 9, 2024
Dear Dom, Thank you for taking time to share your feedback. We sincerely apologize for the inconvenience during your shopping process. We strive to deliver the best quality products and after-sales service. Our CS team have arranged replacements for the missing batteries. You will get an update of tracking number via email in a short time. We'll take your feedback into account as we continue to improve our products and services. Truly appreciate your patience and understanding. Best regards, Eco Worthy UK
customer
Posted
Ordered a DC to DC battery charger only to realise I needed an AC to DC charger. I asked if it could be changed only to be told no they don’t. I asked for a return address and a full refund I would pay the postal return. The reply was, how about we give you £10 and you keep the charger, then it was how about £20. Well I’m not bartering for my money. This is now in the hands of trading standards. I’ve also asked for the non compliance of UK trading laws.
Response from ECO-WORTHY UK· Aug 9, 2024
Dear Daryl, Thank you for bringing this to our attention. We're sorry to hear that you had a negative on return process. We aim at providing the best quality and service. Sincerely apologize for your unhappy shopping experience. Our CS team already emailed you the addree to return DC-DC battery charger. Appreciate if you could keep us updated on the tracking number. Refund will be processed soon after it's sent back to our warehouse. If there's anything we can do to assist you further, don't hesitate to reach out to our customer support team. We're here to help and ensure that you're fully satisfied with your purchase. Best regards, Eco Worthy UK
DAVID M.
Posted
good quality charger with easy to follow instructions
Response from ECO-WORTHY UK· Aug 22, 2024
Hi David， We are so grateful that you took time to share your positive feedback of our product and service. We will move forward with your inspiration. Thank you so much! Eco-Worthy UK
C H.
Posted
Excellent service, quality products & very helpful advice. Thank you.
Response from ECO-WORTHY UK· Aug 8, 2024
Dear Holterman, We are so grateful that you took time to share your positive feedback of our product and service. We will move forward with your inspiration. Thank you so much! Kind regards, Eco-Worthy UK
Paul S.
Posted
The products are excellent but the instructions for installation and operation of the monitor unit are , in some parts, difficult to interpret. Don't forget, we are all not electronic engineers .
Response from ECO-WORTHY UK· Aug 6, 2024
Dear Paul, We are so grateful that you took time to share your positive feedback of our product and service. Your suggestions are very helpful for us to improve the user manual of battery monitor. We will move forward with your inspiration. Thank you so much! Best regards. Eco-Worthy UK
