Twigs & FigsReviews of twigsandfigs.com

Response from Twigs & Figs· Mar 10, 2024

Thank you so much for visiting Twigs & Figs and for sharing your experience with us! We're really sorry to hear that you felt in need of more guidance and that the interaction with our staff member wasn't as helpful and inviting as it should have been. We genuinely want all our guests to feel comfortable and supported while exploring their plant passion, and it sounds like we missed the mark during your visit. Please rest assured that we take your feedback seriously and will be addressing this to ensure our team is more attentive and engaging in the future. We'd love the opportunity to make it up to you and help guide you better on your next visit. Please feel free to reach out to us directly if there's anything specific you'd like to learn or explore, and we'll make sure you're well taken care of. Thanks again for your feedback, and we hope to see you back at Twigs & Figs soon for a much-improved experience!

Response from Twigs & Figs· Oct 27, 2023

Hi Ashley, sorry to hear this. This request must have been sent by the system we use for booking events and classes. We will follow up with the provider. Thanks for letting us know.