Excellent
715 reviews
TuttioSportHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our designs and production are born from our team members' deep-rooted passion for electric bikes and outdoor exploration. Each product we design and manufacture is infused with a spirit of adventure, aimed at enhancing outdoor riding experiences and inspiring new journeys. Join us in embracing a greener way of life.
TuttioSport (tuttiosport.com) has 715 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
715 approved reviews, newest moderated first
Michael C.
Posted
Bike is fun and always working
Response from TuttioSport· Jun 22, 2026
We’re very happy to hear that you are enjoying your Tuttio bike and that it has been working well for you. Thank you very much for your purchase and for taking the time to share your experience with Tuttio, it is truly encouraging to our team. If you ever need any assistance, please feel free to contact us at any time. We hope you continue to enjoy many wonderful rides!
Mustafa
Posted
Awesome! It was best customer service of all time! They replied on time and also gave me a free replacement.
Response from TuttioSport· Jun 22, 2026
We’re very happy to hear that you are satisfied with Tuttio’s service and that our support team was able to respond quickly and provide you with a replacement. Thank you very much for taking the time to share your experience, it is truly encouraging to our team. If you ever need any assistance, please feel free to contact us at any time. We hope you continue to enjoy many wonderful rides!
Jessica
Posted
Great and fast support team and has made my experience great each time getting ahold of them!
Response from TuttioSport· Jun 22, 2026
We’re very happy to hear that you are satisfied with Tuttio’s service and that our support team has consistently provided you with a great experience. Thank you very much for taking the time to share your feedback, it is truly encouraging to our team. If you ever need any assistance, please feel free to contact us at any time. We hope you continue to enjoy many wonderful rides!
Eddie A.
Posted
Very helpful in troubleshooting
Response from TuttioSport· Jun 22, 2026
We’re very happy to hear that you found our troubleshooting support helpful. Thank you for taking the time to share your experience with Tuttio, it is truly encouraging to our team. If you ever need any further assistance, please feel free to contact us at any time. We hope you continue to enjoy many wonderful rides!
AdrianN
Posted
Broken Bike with in 1 month of purchase. No warranty fix. I purchased a Tuttio bike on March 11, 2026. The bike failed after 1 month of normal use. Since then, I've spent 3 months trying to resolve the issue directly with the company but have not received a meaningful resolution. This is not a minor issue. The failure of the product includes a broken fork and malfunctioning battery. These represent a safety concern as the bike cannot be used reliably and creates potential risk to the rider. A product in this condition should not require months of repeated follow-up to address. Throughout this process, the company has delayed resolution by requiring ongoing troubleshooting, documentation, and repeated back and forth rather than providing a clear path to repair, replace or refund. Despite the product being defective and within the warranty period, Tuttio has not honored its warranty obligations. Recently, the company required me to perform additional technical testing on the battery including purchasing specialized equipment to diagnose the issue. I am not a mechanic and cannot reasonably be expected to obtain or use specialized diagnostic tools in order to exercise a basic consumer warranty. The goes beyond normal troubleshooting expectations and places an unreasonable burden on the customer. Over the course of the process, the company has continued to introduce new requirements and steps rather than resolving the defect, extending the issue for months with out resolution. At this point, it appears the company is prolonging the claim process in a way that discourages me from being able to effectively utilized the warranty, rather than providing a reasonable resolution. I have clearly requested a refund and the only response I receive is a request for technical troubleshooting.
Response from TuttioSport· Jun 22, 2026
We’re very sorry to hear about your experience and the frustration this situation has caused. We take warranty and product quality concerns seriously. Our customer service team has reviewed your case and has already re-established contact with you to further verify the issue and provide a workable solution. We are currently actively working on your case and will continue to follow up until it is properly resolved. We appreciate your patience and cooperation while we complete the review process.
Yanko M.
Posted
Best service and quality for buck! New in to electric world this is best entry level option!
Response from TuttioSport· Jun 18, 2026
We truly appreciate your kind words and are very happy to hear that you are satisfied with Tuttio’s service and product quality, especially as you explore the electric bike world. Thank you for taking the time to share your experience, it is a great encouragement to our team. If you ever need any assistance, please feel free to contact us at any time. We hope you continue to enjoy many wonderful rides!
Daron F.
Posted
Great bike for my 8yr and 10yr old sons! They can ride all day on a single charge. Customer service has been easy and responsive.
Response from TuttioSport· Jun 18, 2026
We’re very happy to hear that your sons enjoy their Tuttio bikes. Thank you very much for your purchase and for taking the time to share your experience with Tuttio, it is truly encouraging to our team. We’re also glad to know that our customer service has been easy and responsive for you. If you ever need any assistance, please feel free to contact us at any time. We hope your children continue to enjoy many wonderful rides!
Angie W.
Posted
My son has been riding his Tuttio Soleil for six months, and it's still his absolute favorite thing to do. We live in a quiet neighborhood, but while the bike isn't silent, it isn't loud enough to disturb anyone. We've ridden it on dirt trails and jumps and it works great. The one time we needed support with the bike, the company was quick and responsive.
Response from TuttioSport· Jun 18, 2026
We’re very happy to hear that your son enjoys riding his Tuttio Soleil and that it continues to be his favorite activity. Thank you very much for your purchase and for taking the time to share your experience with Tuttio, it is truly encouraging to our team. We’re also glad to know that our support team was able to assist you quickly when needed. If you ever need any further help, please feel free to contact us at any time. We hope your son continues to enjoy many wonderful rides!
