Excellent
384 reviews
TSM AquaticsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
384 approved reviews, newest moderated first
Chris G.
Posted
Great communication! They also held a fish for me to combine shipping with a preorder. Was able to add snails easily to order after first checkout. Highly recommended top notch service. Fish arrived really healthy and eating everything I’m putting in the tank. Well packaged box and speedy delivery. Will definitely buy from again! Thanks TSM!
Tom B.
Posted
My Moorish Idols came in A++ packaging and were FAT, healthy, and eating the same night. For Idols, that is phenomenal!! Will buy all of my future fish from TSM. Well done!
Olivia P.
Posted
TSM delivered a fat and healthy looking fish in great physical condition! Fish was packaged very well in a x-large bag of water for such a small fish. Heat packs kept the fish warm, bag was 70 degrees when fish arrived (in the winter). Ate like a pig first night. TSM obviously cares for their fish well. Super happy, TSM is my new go-to place to order!!
Vu N.
Posted
Great beautiful fishes arrive healthy but the price too high for lot of reef hobbyist.
Dan
Posted
Fantastic experience all around, great fish, friendly and knowledgeable people. Hard to imagine buying fish anywhere else.
Jeff L.
Posted
TSM has excellent customer service. They are very responsive, and work with you to make sure purchases are handled and shipped appropriately. The fish I have received acclimated very quickly, and were eating the same day I received them. I will certainly be making more purchases from this outstanding supplier. Thanks TSM!!
Robert I.
Posted
My number one choice for quality fish.
Samantha C.
Posted
Excellent experience so far! I’ve been able to get the fish I’ve been looking for and via great customer service!
