Excellent
384 reviews
TSM AquaticsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
384 approved reviews, newest moderated first
Tyler W.
Posted
I don’t trust any other LFS besides TSM for my saltwater needs. Picked up a six line from them and some food recently and it was absolutely seamless. Fish is happy and healthy due to their meticulous QT procedures.
Paul C.
Posted
I ONLY get my fish at TSM! Love these guys. They are very knowledgeable and helpful, and always answer all of my questions. They quarantine all of their fish for 30 days so you know you are getting only healthy fish with no ICK and no diseases. I highly recommend them to anyone who is serious about raising healthy saltwater fish.
Donna S.
Posted
My fish arrived extraordinarily well packed, 20 pounds of water for 2 fish. They have all arrived extremely healthy. I am very pleased with TSM and would recommend them to anyone who doesn’t have the skill set or knowledge to quarantine their livestock at home.
Kent F.
Posted
10/10. Awesome shipping and communication. Healthy fish with great quarantine process. I have purchased dozens of very experienced fish from several outlets. TSM is highly recommend. I will continue to use them without a doubt.
Charlie G.
Posted
I pre-ordered two tangs and a wrasse that were still going through QT, and on the day they were scheduled to finish I received a call from TSM saying the gem tang needed to be kept longer because copper levels had fallen below therapeutic levels their first week. But the rep I spoke with was also concerned that the gem I chose was too small to fit well with the larger sailfin I also ordered and suggested I take a larger specimen they had that was ready to go that was closer to the same size so that there would be less chance of aggression/bullying. Very pleased with the care that TSM puts into not only ensuring that you receive quality, healthy fish, but also that those fish will be happy in their new environment and work well with your tank's other inhabitants. All three fish arrived perfectly packaged and in great condition. Fat, happy, and accepting all different kinds of food right out of the box. I will absolutely be giving TSM my business again.
FERNANDO M.
Posted
Very happy with my order. Tsm also helped me out while my pre-order was quaratining and allowed me to add another fish that wasn't available when my original order was placed later on with no issues. Fish arrived safely, well packaged, and very healthy.
Jason
Posted
This is one of the best transactions I’ve had in the hobby. The folks at TSM were extremely communicative and the livestock I received were the healthiest I’ve ever purchased. They’ve made a long-term customer out of me for sure!
Matt H.
Posted
Simple and easy to contact and put together an order. Quick responses, even during off hours, & pick up is super easy, just give them a heads up prior so they can get the fish ready.
