Excellent
1,131 reviews
Yucca HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Yucca Health is a modern healthcare brand built on one promise: treatment that works - delivered through a seamless, patient-first experience.Our mission is to to redefine modern, science-backed healthcare that is personal, intentional, and built around the people it serves.We know that effective treatment is only part of the equation. What truly defines care is what surrounds it — the responsiveness, the follow-through, and the support at every step of your journey.
Yucca Health (tryyucca.com) has 1,131 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
1,131 approved reviews, newest moderated first
Omar C.
Posted
Very considerate and efficient CSR.
Response from Yucca Health· Sep 22, 2025
Truly appreciate this feedback, Omar! 💚 At Yucca Health, we’re always here to make your journey seamless and stress-free! Thanks for making us a part of your journey! 🌟
Patty R.
Posted
I'm so excited to start my journey with Yucca Health. Michelle has been helping me every step of the way very quick to respond back to me and answer my questions even through the app portal. Thanks Michelle!
Response from Yucca Health· Sep 22, 2025
So happy to hear this! We’re excited to have you on this journey with Yucca Health! 💚 Thrilled to hear Michelle has been quick to support you every step of the way. Thanks for trusting us, Patty - we’ll be here to cheer you on! 🌟
Lisa
Posted
I have contacted them 2 times and both times they are so nice and helpful. I have never had a bad experience with them! Thank you Hazel, for always finding the answers for me!
Response from Yucca Health· Sep 17, 2025
We’re so glad to hear that! Please know that our team is ALWAYS here to make sure you get the answers and support you need. Thank you for making us a part of your incredible journey! 💙
ashley B.
Posted
I’ve been on my journey since July and I’ve lost 18lbs so far! Everyone I’ve spoken to, drs and support staff, has been incredibly accommodating and quick to respond to any questions I’ve had! I’m so thankful for this company!
Response from Yucca Health· Sep 17, 2025
This means a lot to us, Ashley! We’re thrilled you’re seeing such great results on your journey and that our team has been so helpful along the way. 💙 Truly appreciate you for sharing your experience with us!
Shani
Posted
Vinalyn was so fantastic! I had some life changes happen and needed to make an adjustment on my plan and she made it so simple. There was no need for a lot of back and forth.
Response from Yucca Health· Sep 17, 2025
Fantastic to hear! 💙 We’re thrilled that our team was able to make the process so seamless for you!
LAWRENCE F.
Posted
Customer service great, product is so diluted that not only have i not lost a pound from being on a previous dr prescribed semaglutide, I've actually gained weight. They were quick to offer $100 off next refill, which i canceled, but wouldn't credit the $100 Disappointed I'll update to 2 stars as asked by yucca, your customer service is great, however the product quality is the issue. Sorry
Response from Yucca Health· Sep 17, 2025
Hi Lawrence, we’re so sorry that your experience hasn’t met expectations. Please know that we'd love to make things better for you. That is why our Care Team is now reviewing your account to ensure the $100 credit and any next steps are properly addressed. We truly appreciate your patience.
Charlotte D.
Posted
It may breakdown to “$149 a month” but they charge you $875 immediately. Not happy about how they make it seem one way but it’s another.
Response from Yucca Health· Sep 17, 2025
Hi Charlotte, We're truly sorry for the confusion — we understand how frustrating this must feel. To quickly clarify, the pricing on our site is sometimes shown as a monthly breakdown so everyone can see how it averages out, but the plan you selected is billed upfront in full, which is displayed upon checkout but we realize this may not have been as clear as it should be, and we truly apologize for that. Our Patient Care Specialist is reaching out to walk you through the details and answer any questions you might have. Please know our intention is never to mislead, but to ensure you feel fully informed throughout your journey with us. We’ll do our best to give you clarity and care you deserve moving forward.
Susan A.
Posted
If you notice in the reviews they a repetitious. Some grammatical errors also. I wish I had looked at them before I started and gave my hard earned money. I’m now on my second vial and haven’t lost not one pound. I gained 5 pounds on the first vial! I believe this is a fake site. Please read the reviews and see what I’m talking about no one actually says how much weight they lost. Don’t waste your money. There plenty of other sites with this medication out. As for the doctor. He never communicated with me but one time. That wasn’t even him asking me questions it just a prescription to follow. I messaged him several times and never received any response out of him. Be careful with these sites.
Response from Yucca Health· Sep 16, 2025
Hi Susan, We’re truly sorry to hear about your experience and completely understand your frustration. Please rest assured that Yucca Health is a legitimate company, and all reviews here on Trustpilot came from real customers who have used our services. We know that individual results can vary, and we genuinely want your treatment to be effective. As part of our commitment to you - up to the very last, we will provide the guidance you need moving forward. Our Care Team Specialist is reaching out to review your case and answer your questions (if there's any). We're genuinely dedicated in making things right and ensure that you receive the clarity and care you deserve.
