Excellent
4,060 reviews
Snow Teeth WhiteningHonesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 selling teeth whitening system guaranteed to work on all smiles. Fast shipping nationwide! Order online today: https://www.trysnow.com
Snow Teeth Whitening (trysnow.com) has 4,060 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
4,060 approved reviews, newest moderated first
Ava
Posted
They are very easy to use. Then you just leave them and they dissolve.
Response from Snow Teeth Whitening· Nov 23, 2025
Hi Ava, Thank you so much for your 5-star review! We’re glad to hear that you’re finding the product easy to use and love the convenience of simply applying and letting it dissolve. We truly appreciate you taking the time to share your experience. Warmly, SNOW
Ben B.
Posted
I bought one two years ago and after a year it stopped charging, they did send me a new one but then a year later with that one it would charge but no longer turn on.
Response from Snow Teeth Whitening· Nov 23, 2025
Hi Ben, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you’ve experienced repeated issues with your device. We appreciate you bringing this to our attention, and our team would love the chance to look into this further and see what we can do to help. Please reach out to us directly at [email protected] so we can work toward a solution. Sincerely, SNOW
Tommy C.
Posted
Great products and service.
Response from Snow Teeth Whitening· Nov 23, 2025
Hi Tommy, Thank you so much for your 5-star review! We’re thrilled to hear that you’ve had a great experience with both our products and our service. It truly means a lot that you took the time to share your feedback, and we’re grateful to have you as part of the SNOW family. Warmly, SNOW
Dayna R.
Posted
I bought my second snow system. The first was wired and while it worked great the wire was cumbersome and started to fray and it didn’t work consistently so I bought the wireless. It just arrived. I charged it for hours and hours but it won’t hold a charge. I tried calling the customer service number but it says it no longer works. I emailed the company earlier today but haven’t heard back so we’ll see. If they fix this, I’ll update my review. ETA: This company has terrific customer service. After posting this review, they immediately contacted me and sent me a whole new system. I would definitely order again as this product really works to whiten your teeth. I'd be willing to gamble that if I get a bad device they will immediately remedy it. Great product and now I know great company.
Response from Snow Teeth Whitening· Nov 8, 2025
Hi Dayna, Thank you for taking the time to share your experience and for being a returning SNOW customer. We truly appreciate your support. We’re very sorry to hear about the issue with your new wireless whitening device and the trouble reaching our team. That’s not the smooth experience we aim to provide, and we completely understand how frustrating that must be. Our team has received your email and will be reaching out shortly to help resolve this for you. We’re committed to making sure your device works as intended and that you get the bright results you’re looking for. Thank you again for your feedback. It helps us improve and continue providing the high-quality experience you expect from SNOW. 💙 Warm regards, SNOW
Dyan M.
Posted
I first wrote a review about Snow having poor customer service because I had questions and they weren't getting back to me, but since that review Snow customer service came through and very much apologized for the tech difficulties they were having and even sent me some free gifts.
Response from Snow Teeth Whitening· Oct 30, 2025
Hi, Thank you so much for updating your review — we truly appreciate it! We’re really glad our team was able to connect with you, apologize for the tech issues, and make things right. It means a lot to us that you gave us the chance to correct the situation, and we hope you enjoy the free gifts! Thanks again for your patience and for being part of the Snow community. If you ever need anything, we’re always here to help! All the best, SNOW
Caralyn K.
Posted
I purchased from Snow on August 19th, 2035. when I received the order, I was missing items and immediately contacted them. I waited two weeks for them to respond and when they didn’t, I opened a dispute against the charge. After that, I finally heard back and they told me once the dispute was closed they would fully refund me. My credit card company confirmed that my dispute was officially closed on October 9, 2025, and that Snow’s system should have updated by October 22–23. I even have written confirmation from Amex showing the case is finalized on their end, and I see it on my end as well. However, as of October 25, Snow continues to claim the case is “not closed” in their system and keeps directing me to contact my bank — even though my bank has made it clear that the issue is now on Snow’s end. I’ve been polite and patient, but after multiple emails and reassurances, I’m still missing my refund. It’s very disappointing to have to chase down money that should have already been returned. I really hope someone from Snow’s management team can step in, check with their payment processor, and finally resolve this. Until then, I can’t recommend purchasing from this company due to the poor communication, lack of accountability, and delayed resolution process.
Response from Snow Teeth Whitening· Oct 30, 2025
Hi, feedback. We understand how frustrating the delay and follow-up must have been, especially after you completed the dispute process with your bank. We want to reassure you that our support team has already been in touch and your concern has been fully resolved. Thank you for your patience while we worked to get everything sorted out. We appreciate you giving us the chance to make things right, and we hope to provide you with a much smoother experience moving forward. All the best, SNOW
WC
Posted
They did my replacement with no hassle.
Response from Snow Teeth Whitening· Oct 30, 2025
Hi, Thank you so much for your kind words! We’re happy to hear that your replacement experience was smooth and hassle-free. Our team at Snow Cosmetics always strives to make things easy and convenient for our customers, and we’re glad it showed. We truly appreciate your support! All the best, SNOW
Victoria C.
Posted
I ordered their Gen 1 LED Electric toothbrush and can not get replacement heads. I have been emailing and posting comments to them since March 2025 asking when the replacement heads will be in stock. I either go back and forth with no actual answer or I have been given a date in a month, and when that month comes, it is still out of stock. Have been asking for 8 months now. I asked if the product is discontinued and get no honest answer. Happy for them to send me the next gen toothbrush and I start ordering those heads, but also get no where with that suggestion. It seems very dishonest and like a scheme to make you buy the newer model instead of the one you have invested in. To add more insult, I had purchased a charging case, the travel case and other accessories. Very sad that it is all wasted. Just don't trust or buy from this company.
Response from Snow Teeth Whitening· Oct 21, 2025
Hi, We are truly sorry for all the frustration and disappointment you’ve experienced over the past months. We completely understand how upsetting it must have been to wait for replacement heads and to feel unheard. Please know that our support team has already responded to your email and resolved your concern. Your latest toothbrush, along with replacement brush heads, has been shipped and is on its way to you. It was never our intention to cause any confusion or make you feel unsupported. We genuinely value you as a customer and appreciate your patience. We hope this solution helps restore your confidence in us, and we’re committed to making sure your experience with Snow Cosmetics is a positive one going forward. All the best, SNOW
