customer
Posted
Highly recommend
Highly recommend.
Response from Minded· Aug 1, 2022
Hi there—thank you for taking the time to leave a review. We are happy to hear you are satisfied with our service. :)

Average
583 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days.We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.
Minded (tryminded.com) has 583 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
583 approved reviews, newest moderated first
customer
Posted
Highly recommend.
Response from Minded· Aug 1, 2022
Hi there—thank you for taking the time to leave a review. We are happy to hear you are satisfied with our service. :)
customer
Posted
I have only had my first initial interview and was nervous because of having severe anxiety, my paired doctor made me feel comfortable and I am going to continue with minded! Thank you for saving me
Response from Minded· Aug 1, 2022
Hi there—thank you for taking the time to leave a review. We are happy to hear you enjoyed your appointment with your provider. :)
Ginny
Posted
Didn’t feel doctor asked the right questions to get to know my health issues, in order to prescribe the right medications. Prescriptions were an issue to get filled. I’m still waiting on one, three days later.
Response from Minded· Jul 29, 2022
Hi there—thank you for taking the time to leave a review. We want to sincerely apologize that you did not have the experience you were hoping for. Your mental health is of the upmost importance to us. Please send an email to support@tryminded, and a member of our Concierge Team will be in touch to assist you.
Alex H.
Posted
My psychiatrist has been very understanding and helpful as well as the customer service. I'm very grateful to have found Minded.
Response from Minded· Jul 29, 2022
Hi there—thank you for taking the time to leave a review. We are glad to hear you enjoyed our service. :)
Jenna P.
Posted
felt that all of my concerns and thoughts were heard and addressed
Response from Minded· Jul 29, 2022
Hi there—thank you for taking the time to leave a review. We are glad to hear you enjoyed our service. :)
Courtney L.
Posted
Do not use this unless it is your only option. And even then, I’d still be weary. They do not return messages/ emails. I waited for my appointment to talk to the physician I was supposed to be seeing for over a week. The zoom call took all of about 7 minutes and they did not ask questions or go into detail about my issues I was having. They ignored me when I was trying to open up about my symptoms and what I needed help with; which is supposed to be the entire point of this company? It took them days to get my one prescription called into my pharmacy. They are charging $65 for basically nothing. I’ve had multiple questions I wanted answered and have reached out to them with no response whatsoever. Use any other online mental health service than them. I’m positive the experience will be way better.
Response from Minded· Jul 28, 2022
Hi there—thank you for taking the time to leave a review and for choosing Minded. We sincerely apologize about this mix-up and would like to rectify the situation as soon as possible. We have let our Concierge Team know you have reached out here, and they will be following up shortly.
Anthony S.
Posted
Horrible service. Completely unproffesional. No one answered my call in meeting . 5 days of messages to ger my prescription renewed without an answer. Try a different service. Minded doesnt care about your health at all.
Response from Minded· Jul 27, 2022
Hi there—thank you for taking the time to leave a review. We want to apologize that you did not have the experience you were hoping for and would like to rectify the situation as soon as possible. We have let our Concierge Team know you've reached out here, and they will be in touch shortly to assist you.
Graceland
Posted
This service has unethical billing practices. I never completed an assessment nor saw a clinician however they have now charged me $65 for using their service. What service? I received nothing from this organization, not an assessment, not counseling, not prescriptions. I have submitted 2 email requests and 2 voice mails but have yet to receive a response. This organization are charlatans. I have contacted my credit card company to dispute this fraudulent charges.
Response from Minded· Jul 26, 2022
Hi there—thank you for taking the time to leave a review. We are sorry to hear you did not have the experience you were hoping for and would like you to know that your messages are of the highest priority to us. Our Concierge Team has received a higher than usual number of tickets, and is working diligently to get to your case as soon as possible. Thank you for your patience, and we will be in touch shortly.