Average
163 reviews
HAIROHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium men's grooming for hair loss confidence. Waterproof concealer powder + styling compatibility. Works under wax, gel, spray. Professional-grade coverage, everyday use.
HAIRO (tryhairo.com) has 163 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
163 approved reviews, newest moderated first
Chris H.
Posted
Scam company. Ripped off my content for their ads and have ignored all communication from me about it. If they operate like this then just think how poor their products and customer service is. Shocking company. Don’t buy.
Jason
Posted
Using on my blonde hair, found to work very well. The only hair density filler that has worked for me, must use on hair with no products in. Coverage stays on even after a night's sleep and gentle wetting in the morning to style. Natural looking.
ebi A.
Posted
Absolutely one of the worst company ever there refund process is ridiculous love scamming customers would not recommend this company.
Dre
Posted
Excellent customer service. Ordered the wrong color and they quickly responded to my email and sent me a new one for free. Shipping time was super quick- within the week. Highly highly recommend!
Stefano D.
Posted
not waterproof as claimed. I bought this product cause it was written it is waterproof but it is not at all. the customer service doesnt allow refund for this.
Viresh
Posted
Misleading advertisement It’s not hair density filler, it’s only a coloring agent which cannot add volume to the hair loss. One can use black mascara pencil instead. Video of the ad is not the actual product. I was very excited to receive the product but I regret ordering this. sponge is provided to color. I have been using Nanogen which is the best. How can I get a refund. It’s very disappointing. To the seller please be genuine in selling, don’t rip off public for heaven’s. You can market some good product rather this FAKE MISLEADING PRODUCT.
Response from HAIRO· May 5, 2026
Hi there, We're sorry to hear you're disappointed — and we want to make this right. A quick note for context: HAIRO is a pressed powder, not a fiber product. Nanogen uses keratin fibers that bond to existing hair to add volume. HAIRO works differently — it's a concealment powder with our Grip-Lock 48™ formula, designed to blend with the scalp and existing hair to reduce contrast and the appearance of thinning, which gives it the advantage of being more resistant and waterproof. So yes, the two products are genuinely different, and we understand the distinction may not have been clear enough before you ordered. That said, we have thousands of happy customers using HAIRO daily, and reviews on our website reflect that. The application technique does matter — it takes a couple of tries to find the right amount and pressure for your hair type, and that's where most first-time users see a big difference once they get the hang of it. We'd genuinely love to help you troubleshoot if you'd like to give it another shot. We also want to be clear on one point: every video we publish shows the actual product. We don't fake results. If the product still isn't right for you, no problem — we stand behind a 100% money-back guarantee. Email [email protected] with your order number and a screenshot of this Trustpilot Reply and we'll issue a full refund. You don't need to return anything. Thanks for the honest feedback. The HAIRO Team
Jason H.
Posted
No complaints with the company, just not impressed with the product. I had high hopes for this product after watching numerous videos and I was sick of using toppik hair fibres. For mild hair loss where you are just filling in small gaps like a small crown patch this product is fantastic but for anything bigger it just looks false, it's slightly greasy and looks like you've dyed your scalp. Some people mentioned using this first then adding fibres on top, I have tried and it looks terrible, the grease absorbs the fibres and they end up look like a matted mess.
Thomas O.
Posted
Hairo is a really good product for covering or conceling thin spots.
