Barevita FootwearReviews of trybarevita.com

Sept. 2 Your dealing with the customer is great. You answer the emails in a quick time and offer them choices for replacement. I appreciate that.. I will use your company again. What do I do with the product that you are replacing. Thank you again customer service. Pam stanley

I received the shoes and loved them, but they were a little too small. Support team was very responsive and took care of the problem immediately. I will order from them again.

I received my shoes. I had ordered two pair one tan and one white. The tan one fit perfectly while the white one ran very big I asked customer service if I could exchange the white one or maybe a different size and they told me that they would replace it for free. They answered very quickly and sent the replacement that same day. Excellent customer service.

I placed an order on August 15th, and they were delivered on August 30th. The shoes were wrapped in bubble wrap and shipped in a poly bag. Not in a cute bag like the pictures on the website. One shoe arrived bent and damaged, and the details and color didn't look AT ALL like the pictures on the website. I requested a refund. They offered to replace the shoes if I paid another $15.00 for shipping. I declined and requested a full refund. I was then offered a 30% refund in lieu of returning the shoes. I declined. They upped it to 50%. Again, I declined. I just wanted my full refund. This is what they said in the email: "Returning items to our overseas warehouse can take several weeks and involve significant shipping costs on your end." This company chose to have its products made in China. While they are reaping the benefits of lower-cost materials and labor, they aren't willing to extend those savings to their customers. Buyer beware: the 'money-back guarantee' is not what it seems. If something goes wrong, you may be stuck paying international shipping to China just to get your own money back.

Very good customer service!

The help from Emma Collins was wonderful. I will be buying more from your company because of her assistance.

I purchased the wrong size. I contacted the company and asked how and what to do to return for a bigger size. I was contacted immediately with instructions. All taken care of with 2 new bigger pares on the way. I'm going to Disney to chaperone High School band students in November. I want and need to be able to walk with the students. Thank you for your speedy customer service.

I am so pleased with your customer service. We had a pair of shoes that were to big and you exchanged the shoe for the right size. Thank you so much for the hassle free exchange and taking care of it right away. Gail