Karim B.
Posted
Bad Service
While the product is good, their customer service is painful. Try to find another company with a better after sales service.
Bad
49 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Born in the Navy SEALs, Suspension Training bodyweight exercise develops strength, balance, flexibility and core stability simultaneously. It requires the use of the TRX Suspension Trainer, a highly portable performance training tool that leverages gravity and the user’s body weight to complete hundreds of exercises.
TRX Training (trxtraining.com) has 49 customer reviews on Rated Honest, with an average rating of 1.8 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Karim B.
Posted
While the product is good, their customer service is painful. Try to find another company with a better after sales service.
R P.
Posted
I find no fault with the suspension equipment. The problem is with after the sale is made. You must pay an additional $19.95 a month to access video instructions on the correct and safe way to use the equipment. They offer one 'free' video for each body part focus. Wish they had mentioned I would be shelling out an additional $240 a year for instructions when I made the purchase- I just called to have returned with 30 day guarantee- Gouging your customers with additional charges to learn the safe and correct way to use their product does not seem fair.
La
Posted
It was good while it lasted. Apparently my 60kg are too much for the “ Locking, 1,300-lbs.-tested carabiner”......! It got stuck and has never opened again so I can’t actually use it anymore. Apparently they now give you allen keys to fix it... but I am not allowed one because I bought my TRX a few years ago (it’s brand new!) SO I got told to go buy one, they don’t tell you how, there isn’t a video anywhere or instructions because that would admit there is a problem with their lovely TRX. but truth is guys, if the carabiner can handle 1300lbs, you shouldn’t need an allen key to fix it!