Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About TruPar.com®
Ordering parts for your equipment can be frustrating and difficult. At TruPar.com, we understand that when a piece of equipment is down, your entire operation can come to a standstill. We have built tools to help you get the support you need, so you that you can get the correct part, and quickly! With real-time pricing & and availability and same day shipping for instock items, you can have your part in a matter of days. Our dedicated support team will help you locate the part you need for your equipment, and will assist you if you have any questions during the checkout process. We’ve incorporated tools like “Lists” and “Quotes” to make reordering a breeze. Our commitment to service, knowledge, and product availability has made us the premier source for materials handling parts online.
TruPar.com® (trupar.com) has 322 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Had hard to find front 86 EZGO spindle seals. Shipped fast and fit perfectly. Thank you!
Response from TruPar.com®· Feb 14, 2023
Hi Mark,
I would like to express my appreciation for your recent review of TruPar.com. Your kind words are a source of inspiration for our team, and we are grateful for your trust in our service. We are committed to exceeding your expectations in the future and look forward to continuing our partnership.
Best regards,
Sean McDonnell
Founder & CEO, TruPar.com®
RS
Rex S.
Posted
We found the part we needed at TruPar
We found the part we needed at TruPar. We searched the entire US. Thank you.
Response from TruPar.com®· Feb 14, 2023
Dear Rex,
Thank you for taking the time to write a positive review for TruPar.com. Your satisfaction is our top priority, and we are thrilled to hear that we delivered an exceptional experience. We appreciate your business and hope to have the pleasure of serving you again soon.
Sincerely,
Sean McDonnell
Founder & CEO, TruPar.com®
NS
Noshen S.
Posted
Nice Experience
very professional and easy to deal with
SA
sherry A.
Posted
Great Service
Easy to order online and got the product quickly.
We will be ordering more parts
MT
Mike T.
Posted
Complete order has yet to be received…
Complete order has yet to be received complete. I would have gone another route if I would have known the delay in getting my order.
Response from TruPar.com®· Dec 14, 2022
Hello Mike,
I'm sorry that the RL440510 Battery Roller for Caterpillar you ordered took longer than you anticipated to arrive. Customer satisfaction and Transparency are vital to us. One of TruPar.com's most advanced features is the ability to show our customer's real-time product availability, and highly accurate estimated delivery dates before and after all orders are placed.
I've taken some time investigating this situation and see that the delivery dates estimated to you before placing your order on TruPar.com were 7, expected to arrive on Monday, October 24th. The remaining three were expected to arrive between November 10th and November 24th.
After tracking the three shipments associated with this order, I am showing that the final items were received and signed for by "KEHOE" on Wednesday, November 23. Is there any way the final delivery might have been misplaced or didn't get to you for some reason?
If not, and this review was not a mistake, would you mind explaining to me what we could do better for you to avoid running into another problem like this one in the future?
Once again, on behalf of our entire team, I sincerely apologize for this inconvenience and appreciate your business. If you have any questions or comments, feel free to reply below or give us a call at +1(800) 775-9856 Monday - Friday, 9 am to 6 pm EST.
Sincerely,
Sean McDonnell
Founder, CEO at TruPar.com®
RM
Robert M.
Posted
good and quick service
The service was quick. parts was shipped the next day. No problems at all.
DL
David L.
Posted
had what i needed in stock and i got it…
had what i needed in stock and i got it the next day.
doesnt get any better than this.
UA
US Agency for Global M.
Posted
Virtually a plug-n-play maintenance…
Virtually a plug-n-play maintenance routine. Items delivered in expeditious manner, fully compatible with forklift, and up and running in short period.
