True NutritionReviews of truenutrition.com

Tried this company. They automatically set me up for a 2 week subscription. Didn't answer my emails requesting to cancel it. By the time I finally got ahold of someone I had bought several hundred dollar's worth of protein I did not like, and was told there is "nothing they can do." Crazy that in 2026 you still have to be careful what website you give your CC info to!

As a devoted admirer of efficiency, competence and the basic principles of commerce, I must confess that my first experience with True Nutrition has been nothing short of astonishing. I placed my first order and waited patiently. Two weeks passed. The website assured me that my order had shipped, yet the tracking number provided appeared to have been issued merely for decorative purposes, as it revealed absolutely nothing. I contacted the company and was assured there was “nothing to worry about” because apparently, the package had indeed been shipped. Another week passed. Still nothing. At that point, True Nutrition informed me they would send another package. A noble gesture perhaps, except they then took another week before actually doing so. One begins to wonder whether my protein powder was being transported by horse drawn carriage. Eventually, I cancelled the order and requested a refund. As a new customer, I can say with considerable confidence that this was a spectacularly poor first impression. True Nutrition should be ashamed of this level of service. If a company cannot reliably ship an order, provide accurate tracking, or resolve a problem in a reasonable amount of time, it has no business asking customers for their money. I do not recommend True Nutrition, particularly if you actually require your protein powder within anything resembling a reasonable timeframe.

UPDATE: I ordered on 4/22 and got it today. Not too bad for a custom mix product. I weighed the bag and it is really 2lbs. Scoop included is pretty big (about 40 grams) but a single serving is 34g so don't pack it full. I used a battery whisk and water (16oz) and I would say it mixed 95%. I ordered 60% beef protein and only 5% egg. Egg (I'm talking to you Now Nutrition) is often difficult to mix so flirt with higher numbers at your own risk. 30% Sweet Potato, 5% olive oil round out my choices. The smell is a bit grassy / wheat like. The taste is pretty mild, kind of a watery Yoo-Hoo and I was fine with it. Assuming I don't get any side effects, I give the product 4 stars but I am taking one back: They get a 3-star as they do default to automatic subscription. Yes, they notify you via email but they also bomb your mailbox (in my case 2 addresses as I linked to them via GovX) so you better open the first few or you will not realize you "subscribed." I immediately cancelled and checked my account so that appears to have worked, but I will flag this name on my credit card statement. Why would I subscribe to something I have never seen nor tasted yet? Better yet, why would I want to sign up to be a "distributor" before even seeing the first order. I had no less than a dozen emails before I even got my order. They are relentless and come off as too aggressive too soon. Not sure I want to deal with that.

The only protein powder I use. I like how I can customize my mix and the quality of the protein. No complaints. Highly recommend.

I placed one one-time order with True Nutrition. After that purchase, an automatic auto-renew subscription was created on my account without my knowing or intentional consent, and I was charged and shipped additional orders every 14 days. Customer support stated in writing that “Subscribe & Save” is selected by default unless the customer manually changes it at checkout. In other words, recurring billing is turned on automatically unless you catch it and opt out. Once the extra charges appeared, I contacted the company and objected. Despite that, another renewal still processed and shipped. I was told it could not be stopped because it was already “processing.” I requested escalation to a superior and was told there was no higher level available. This resulted in multiple unauthorized charges and shipments, extensive back-and-forth, and refusal to meaningfully resolve the issue unless I absorbed additional cost. Based on this experience, I do not recommend shopping with True Nutrition. Their default auto-renew subscription model and handling of billing disputes create a serious risk of being charged repeatedly for orders you did not intend to place.

You guys have to do better! I have an upcoming trip abroad and ordered my protein pouch well in advance and based on the tracking I know it will not make it in time! You guys tout your premium 3rd party tested ingredients but use this substandard OSM Worldwide to ship products. The Pony Express would ship faster! The reviews don’t lie. OSM sucks! Stop being cheap and pay for a better shipper. The protein I ordered won’t do me any good now other than sit in the elements until I arrive back in the states. I wish I could demand it be sent back and watch the tracking as OSM take their sweet little time bringing it back to your Cali facility.

I've been searching for something wrong with this protein, everything but having it tested myself, and haven't found anything bad about it. I replaced my GNC brand isolate 3yrs ago at first I had problems with delivery but only with FedEx putting the packages on the front step where they kept getting stolen. Otherwise pretty impressed I use the micro isolate vanilla flavored I consume 160 to 200 grams a day with me regular diet I'm 52 and have been doing protein shakes for 39 years and I have to say I'm impressed I also add it in with my pitbulls meals she gets 2 half scoops per day and she's shredded now and sells to love the vanilla flavor

Been signed up for only 3 months on a 30-day auto subscription. This last order has been rediculous with a serious lack of customer service. Latest order was supposedly shipped on 9/28, I received a tracking number, 9 days later no updates on the shipping from either USPS or Truenutrition. Aent email to the company 2 days ago-no response. Contacted the USPS today, I have been told the tracking number was for a shipping ticket created on 9/28, USPS is still waiting to accept the shipment. No longer a customer, will be reporting to my bank to return the credit card transaction as possible fraud.