TrueFoodsMarketReviews of truefoodsmarket.com

I got no email verifying my order. Their phone number does not go anywhere and it just hangs up on me. The email they provide on their website goes to a 404 dead page. I'm going to dispute it with my bank. No one has responded to the so-called email I sent them which I'm pretty sure goes to space and nobody actually sees.

I ordered a special chewing gum more than two months ago and never received the product. I also tried to contact the company and never received a reply. Do not order anything from this company (if it is, indeed a company) - they a scam!

Sadly, I neglected to read reviews before ordering. I also never received my order. I was just going to dispute the charges, and realized my card has NOT been charged. However, like another reviewer stated, they now have my CC info. DO NOT ORDER FROM THIS COMPANY!

I ordered from here, too. On August 24. It's now October 9. Phone number doesn't work. Emails not answered. Package never shipped. $135 lost. Site seems *so* legitimate. Don't order.

I too ordered items from this company and too date never received them. I've reached out several times and never heard back. TOTAL SCAM

I have not received an order placed on July 28, 2025. It is now September 5, 2025. I've sent emails to inquire about my order and have even given them my phone number to call. Don't know if anyone else has done this but I put them in my contacts (including their address) so I would know who was calling. When I looked at their address on Google maps, a photo of their location street view comes up and it is a posh residential home. If that weren't enough, another business shows up at their address named My Little Tree Daycare which shows the same posh residential home on Google maps. These people are Scammers STRAIGHT outa... well you get what I'm saying. Don't even consider doing business with these people. Fortunately my credit card has not been charged but like others have said, they now have my card info. I'll be watching our statements for a long time to come.

This TrueFoodsMarket has terrible customer service and I have to wonder if is a scam company. This is because I ordered over $300 worth of food on July 27, 2025; yet still today (Aug 25th) I have not received anything from them. On August 10th and Aug 17th, I sent emails to their support at truefoodsmarket dot com with their "Order #34266 confirmed" information; yet never received any shipment tracking information or any human response at all which is sad!! This company did not even provide a phone number anywhere on my receipt and the only email is Not answered so terrible company!

My experience was limited to trying to get the expiration date of a pasta item on sale. The phone number is buried in the Terms of Service section on their website, it is rigged to dump calls before the phone can ring and there is no way to leave a voice mail. (BTW, the TOS says they're located in McClean, VA.)The only way to communicate is via web mail on the website, which does acknowledge you sent a web mail but you have no record of it's content. After searching online for another, hopefully working, phone number, I found what is allegedly their Orem, UT address and phone number (801-437-3282). This wasn't a surprise since there are numerous retailers who have warehousing & shipping services in the Orem area. The True Foods Market Orem, UT phone number essentially functions the same as their McClean, VA phone number; BOTH ARE RIGGED TO REFUSE CALLS. During my search, I also found this trustpilot.com consumer reporting site and after reading others very recent experiences, I realized that True Foods Market is probably not a company I would appreciate doing business with. Thank you to everyone who took the time to post their experiences and warnings, your information is invaluable.