trotpets.comReviews of trotpets.com

I was concerned after my experience with the first company but I have to say this company was true to there word and I love the bowls, I ordered the yellow set and they are beautiful, a very soft color that compliments your decor, they are very well made and I believe they will last a lifetime.

I was hesitant to purchase the bowls due to the fact I never received them back in 2021/2022 but did receive refund. I saw TrotPets was under new ownership so I ended up purchasing them again. They were emailing right back when I would ask questions. I received the bowls within a week or so. I was so happy but notice it would be too small for my Goldens. I contacted them and they immediately sent me a shipping label to return the bowls....received my refund within a week. As soon as they have the large available, I will be ordering again. Thank you!

I was excited to hear that the company was under new management and would be offering the products I had been anxiously awaiting for my pups. The bowls and stand are superb quality! My senior GSD no longer has to bend over to eat. The stand is the perfect height to ease his arthritic discomfort. I had an issue with the mat not fitting the stand; the communication and solution could not have been smoother! I contacted Trot and was immediately answered (at night and within 30 minutes!). They shipped a corrected stand to me the next day. The products and customer service are top notch! Give the new owners a chance to undo any bad taste in your mouth.

I initially ordered from trot before the new managment and my bowls never came. The new owners sent out a memo informing the bowls were back and had new owners, decided to give it a second try and my order arrived quickly with tracking and my dog and I love our new bowl set. Very well made so far!

Very nice bowl!

Love the dog bowls and stand! They are beautiful and shipped quickly. Very happy with the new management.

Excellent customer service!

I am delighted the Trot bowls are back! The entire set is beautiful and functional (dishwasher safe!) This is our second set for our girls. The stand has a minor design flaw. The mat doesn't fit perfectly, sits on top of the stand rather than inside the grooves on the bottom of the mat. We trimmed the edges of the stand so it would fit snuggly inside the mat to keep the mat from sliding off of the stand while the girls are working on the slow feeder :)