Michelle B.
Posted
SCAMMERS
I only gave one star because you can’t give none. DO NOT order from these people. SCAMMERS!! I ordered 4 tapestries. Placed my order on 1.7.2024. Got an email 10 days out saying my order was delayed. I still do not have them or an eta. I have emailed 5 times, FB messages, left voice messages. They do not reply ever. They took my money and ran. I will het my money back through my back but be warned.
Response from TrippyStore.com· May 11, 2024
Hi Michelle, Let me first apologize that your experience with TrippyStore.com wasn't more positive. I see that your last emails to us went unanswered until your order shipped on 1/30/24. I definitely understand how that can be frustrating and I am sorry. I see that your order was originally estimated to ship on 1/18, but shipped on 1/30 and was delivered on 2/1 by the USPS to the address provided with your order. Reviewing the details of your order, I see that you first emailed us on 1/12 and we were able to provide you with an update about your order on that day. We sent you a follow-up email on 1/18, but your reply went unanswered until your order shipped. Again, I am sorry that your experience wasn't more positive. You picked some great tapestries and I hope they are working out wonderfully :) You're going to receive a separate email from us. We're sending you a couple of our favorite artist stickers via USPS mail as a free gift and hope you enjoy them :) Please let us know if you have any questions at all. Tye - TrippyStore.com